Client Services Representative (CSR)

Herndon, VA

Job Summary
This position is part of the team that helps us deliver on the promise we make to our clients. A CSR helps our clients succeed with
the projects for which they became our customers. After an initial 2 months of training, a CSR is able to train clients on the use of
our solution, support them with their questions via email or phone. A CSR may work independently or consultatively depending on
their personal preference. This is an excellent opportunity for motivated individuals interested in joining the IT world and having
significant responsibility at an early stage in their professional career. Subsequent career steps are Strategic Account Manager,
which leads into Manager of all client services and other special projects. 20% travel may be required after 6 months.

Essential Duties and Responsibilities


Required Skills, Education and Experience

About ( is an innovator and thought-leader in the area of Next-Generation Decision Support Solutions through the linkage of perceptional and transactional data. The company has executed extremely well in building its technology and a solid base
of reference clients and is at the cusp of record growth as it capitalizes on its investments in these areas. prides itself
in recruiting self-motivated, ambitious, outstanding professionals who are seeking great responsibility and an environment with no
organizational ceilings. In addition to a generous benefits package, the company is piloting GiveBack, an employee volunteer program
where employees take paid time to volunteer for a cause identified by them.

Employee benefits

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