With SoGoSurvey, it’s Easy to Manage Customer Satisfaction
SoGoSurvey's real-time reports give you instant feedback to evaluate customer perceptions and needs. With one click, you can get a snapshot of your responses, or you can drill down deeper and see satisfaction by subgroups.
You can pinpoint exactly in which areas you need to improve or which new products and services to offer. You can also monitor trends over time to see if satisfaction levels are increasing.
SoGoSurvey’s unique and advanced Rules & Alerts feature keeps you on top of customer satisfaction concerns in real time. When a customer responds negatively to a survey question, you or your team can be instantly alerted via email. This gives you the opportunity to be proactive and address customer complaints before the unhappy customer turns to social media.
Find out what your customers really value. Turn them into true advocates for your business. Start today with SoGoSurvey.
Fully Customizable Sample Surveys
Customer Satisfaction Sample Survey
In-Store Customer Satisfaction Sample Survey