CX, EX, Online Survey, and Quiz Platform

The Most Comprehensive and Secure Experience Management Platform

Build a Better Experience
CUSTOMER EXPERIENCE
Collect customer feedback at every touchpoint. Use APIs to automate feedback collection by connecting to your CRM. Analyze text responses using NLP. Improve customer retention by closing the loop with with an integrated case management system.
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EMPLOYEE EXPERIENCE
SoGoSurvey offers a comprehensive EX platform for HR professionals. Employee Engagement Surveys help tackle the challenges of recruiting and retention. Dashboards, Sentiment Analysis, and Anonymity deliver real insight.
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ONLINE SURVEY TOOL
SoGoSurvey delivers the most secure online survey software with the most advanced features. The same comprehensive tool offers engaging survey design, multi-channel distribution, and complete analytics. The most sophisticated research platform in the industry delivers powerful insights, from segmentation to sentiment analysis.
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ONLINE QUIZ TOOL
Secure, time-saving assessments that power learning. An online quiz maker that provides real results, not just the basics. Create and launch self-scoring quizzes in minutes and gain instant insights. Measure everything from training progress to regulatory compliance.
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Transform Your Business with Experience Management
Experience the SoGoSurvey Difference
  • A suite of tools designed for enterprise feedback management, including CX, EX, surveys, and assessments
  • A team of research, design, and analysis experts delivering support every step of the way
  • The security you need to protect your data while uncovering valuable insights
What our customers have to say
“Most user friendly platform”
I really appreciate how customizable SoGoSurvey is as a whole from the various question types to reporting to being able to easily replicate past surveys and tweak/update them as needed. Definitely the most user friendly platform I’ve used to date. Last, but certainly not least, we also appreciate the generous nonprofit discounts also available at each subscription level.

Sarah Keller

Senior Associate, Strategic Communications
International Council on Clean Transportation

“Deliver a complex survey in a user-friendly format”
As an analyst at American Association of Critical-Care Nurses, I create in-depth customer surveys on our educational programs. I love SoGoSurvey's advanced branching tools. They help me deliver a complex survey in a user-friendly format and still get the detailed information I need.

Tracey Birosak

Business Strategy Specialist
American Association of Critical-Care Nurses

“Amazing support”
Amazing support, robust enterprise-grade survey platform. I have been very pleased with the automation and process improvement that SoGoSurvey has enabled our team over our previous provider. It’s really a night and day difference. When we have needed changes or have had issues, the team always does their best to quickly address them effectively. Highly recommend.

Jackson Troxel

Healthiest Employers® Program Manager
Springbuk

Easy to track survey respondents and results
SoGo's customer service experience is the best. We were struggling to design a survey until we found SoGo. They were quick to respond to every query. The platform is user-friendly, customizable, and has great functions for data collection & analysis. We are impressed with its ease and ability to track survey results. The multi-lingual tools make it easy to gather information in many languages while keeping all the data in one place.

Nejla Liias

President, Founder
Global Health Visions

Improve the experience effectively
The insight from the feedback offered managers the opportunity to improve the experience effectively.

Maria Urquiola

Human Resources Manager
Embassy Suites Orlando

What is Experience Management?
Don’t just try to solve problems as they occur. Predict and mitigate issues before they escalate. That’s what Experience Management is all about. Collect data from key interactions to inform experience gaps and pain points. Enhancing customer and Employee experience is one of the best ways to improve brand loyalty, predict churn, and grow your business.
  • Customer Experience – Collect actionable insights at every touchpoint and improve the overall customer journey experience to reduce churn and improve loyalty.
  • Employee Experience – Understand employee pain-points and improve workforce productivity with regular pulse checks.
  • Surveys and Assessments – Gather user experience insights with professionally designed surveys and assessments, and decode responses with powerful analytics.
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