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About SoGoSurveyFeature Alert!: Cross Tab in the Omni ReportAre you looking to step up your reporting game? Look no further! The Cross Tab feature in the Omni Report is here to make you ...3 min read
Best PracticesBeing Proactive: Managing Online Reputation in HealthcareRestaurants, retail, or healthcare — it seems no one is safe from the wrath or reward of online reviews. But whether you have a satisfied ...5 min read
Customer ExperienceThe Future of Events in a Post-Pandemic WorldGatherings (big and small) are among the pandemic's serial victims, spreading across sports events, conferences, celebrations, concerts, and more. For example, during the height of ...5 min read
Employee EngagementThe Season of Churn: Pandemic-Influenced Employee TurnoverThere’s no doubt that the pandemic was a bombshell, throwing the world as we knew it into chaos. It introduced the reality of social separation, ...5 min read
Feature FocusWhy and How to Put Automated Survey Distribution to Work For YouNot a news flash: Automation is kind of a big deal. As soon as we get the hang of something, we're trying to figure out ...4 min read
Financial ServicesHow Can Financial Services Firms Better Protect Employee Mental Health?The finance sector is renowned for its brutal hours, challenging lifestyle, and the enormous compensation that comes with it. In recent years, it has also ...3 min read
FormsHR Forms Simplified (4): Post-Interview EvaluationAs an interview wraps up, you might be seeing the light at the end of the tunnel -- but is it the possibility of finally ...3 min read
GeneralS’More CX: How to Improve Camp ExperienceIf you're a regular reader of our SoGoSurvey blog, you'll notice that we spend a lot of time focusing on CX. Today, though, we're looking ...5 min read
HealthcareData-Day Operations: How Fresh Answers Help You Keep UpHow much data do you need to make a decision? We've all asked this question -- and discussed it here, too -- but it's not ...4 min read
K-12/Higher EducationHow Corporations Can Take a Page From K12 Professional DevelopmentTeachers have stringent requirements for professional development (PD), and corporations may benefit from adapting a K12-inspired development plan to support their employees' own professional growth. ...3 min read
Market ResearchFrom TV to CX: Know Your AudienceI’m sure you've heard the cliche of a movie or TV show being referred to as a “love letter” to the location in which the ...1 min read
Real EstateMeasurably Better Resident Satisfaction: A Success StoryWe love client success stories. After all, if our clients aren’t successful, we’re not successful. So, when a great story comes along, like this one ...5 min read
Survey TypesHow Important Is Research Design To Your Marketing Strategy?A company CEO believes strongly that his reinsurance company can successfully enter the auto market by promising dealers a 30 percent increase in gross profits ...