Say you want to purchase a new CRM system or a sales tool, and you’ve pretty much got your heart set on which vendor to work with. Before you commit to a contract, though, you decide to Google this company, and you realize that they’ve got a ton of negative reviews. Yikes. Will you stick with this vendor, or will…
3 Reasons Your Business Needs Online Survey Software
Creating an effective survey is not as easy as you think. There are a ton of factors that go into creating a survey, like paying attention to the question format, making sure themes are relevant to current issues in the workplace, and ensuring participants can finish the survey in a timely manner. However, it’s not easy to do all this…
What You Don’t Know Can Hurt You: The Value of Customer Feedback
For many companies, collecting customer feedback is an afterthought. After all, companies exist to turn a profit; they’d rather invest their time and effort into revenue-generating activities such as pushing out new products or optimizing their sales funnel, as opposed to soliciting feedback from customers. That said, there are plenty of benefits that collecting (and acting upon!) customer feedback can…
HR Forms Simplified (4): Post-Interview Evaluation
As an interview wraps up, you might be seeing the light at the end of the tunnel — but is it the possibility of finally hiring the perfect candidate, or is it a train? A Post-Interview Evaluation Form is the perfect piece to complete the hiring puzzle. Fine-tuned to match your requirements, a good form can help you: Focus questions…
9 Signs Customer Experience Counts
If you’ve been thinking that CX is just a trendy acronym that will go away, think again: Evidence is mounting that customer experience plays a significant factor in consumer choices — and business success or failure. If you’d like to stay on the success side of the equation, get your data to go in this quick and simple infographic! …
Salesforce Integration Automates Success
SoGoSurvey integrates with many other work productivity tools to allow you to do more with less. One such integration is with Salesforce. SoGoSurvey’s integration with Salesforce joins the world’s largest CRM provider with the world’s highest rated survey software to work together for you. The integration is native, meaning a simple plug-n-play interface allows you to connect with Salesforce from…
HR Forms Simplified (3): Candidate Quiz
So, you’re mid-way through the hiring process — and this series! — and lots of great candidates have submitted your application form and been reviewed through your screening form… What’s next? Getting down to details with a candidate quiz! The Candidate Quiz The entire goal of the hiring process is to fill a position with the most qualified candidate.…
HR Forms Simplified (2): Screening Form
If you made it through part one of this series, your application form is up and running! What’s next? Panning for gold with a screening form! The screening process helps recruiters and other HR professionals to quickly review the incoming stream of candidates and identify those who could be a good fit. While it might be too soon to tell…
HR Forms Simplified (1): Application Form
If you’re responsible for hiring, you know at least two things: The right candidate is hard to find. There’s no time to waste. A simple process can help, and simplified data collection is even better. No matter the steps in your process, there’s a good chance you’ll benefit from an HR form. Consider a few options: Application Form Screening Form Candidate…
Scheduled Survey Reports Save Summer
Is it summer yet? With Memorial Day in the rearview mirror, it’s a safe bet we’re easing into the season right about now. Graduation ceremonies, barbeques, and vacations are just around the corner! No matter your style, there’s a good chance that survey administration isn’t at the top of your list this summer. In all the casual conversations and top-ten…