About SoGoSurvey5 Key Questions for Your Internal Communication AuditIf you’ve resolved to be a better communicator, you’re not alone. Whether it’s family or friends, colleagues or clients, communication is always a highly rated ...
Best PracticesManaging Expectations or Managing Without?Managing expectations is always a great idea, but it’s not always simple. Consider the hiring process: Do you really know when you’ll be making a ...
Customer ExperienceCustomer Feedback: How Listening Builds BusinessOur team members have plenty to share! Check out this story of the value of customer feedback. Customer feedback is a critical driver of successful ...
Employee EngagementHow To Improve Your Performance Reviews: Part IIWrapping up 2018 and heading into 2019, it's the perfect time to reflect on employee performance reviews. In Part I, we started our review of ...
Feature FocusMore, Please: The Integration ConversationIn the past, people just accepted tools and apps as they were, but today, there's a huge push to make everything work together -- with ...
Financial ServicesBig Banks = Big Satisfaction?While some may have a negative association with 'Big' anything [Big Brother, Big Data, Big Whatever], recent studies have shown that Big Banks are overtaking ...
FormsHR Forms Simplified (4): Post-Interview EvaluationAs an interview wraps up, you might be seeing the light at the end of the tunnel -- but is it the possibility of finally ...
GeneralWhat Your Survey Design Choices Reveal About YouReady for your first survey of 2019?? [minti_spacer height="20"] There’s so much exciting information out there, so much valuable feedback -- and all those answers are ...
HealthcareBehind The Numbers Podcast: Episode 2It's podcast time again! In the second episode of our Behind The Numbers podcast, we speak with Nejla Liias, president and founder of Global Health ...
K-12/Higher EducationLearn It or Lose ItSo, what did you learn this summer? With school buses already back on the streets -- not everywhere, but they’re coming! -- it’s the perfect ...
Market ResearchGet Voice: What’s Wrong With Your Email Marketing, Holiday Cards, and Survey InvitationsFor the past month, my inbox has been overflowing with the voices of marketers in festive holiday style. It’s nice to get real cards in ...
Real EstateMeasurably Better Resident Satisfaction: A Success StoryWe love client success stories. After all, if our clients aren’t successful, we’re not successful. So, when a great story comes along, like this one ...
Survey Types5 Key Questions for Your External Communication AuditOnce you’ve got your own house in order, it’s time to turn from the internal to the external communication audit. Whether you’re connecting with clients, ...
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