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About SoGoSurveyMission, Vision, and Values: The Quest For CultureThere are two ways to make decisions. Make the decision yourself. Collect relevant data and feedback and then decide. Can’t figure out which socks to ...2 min read
Best PracticesConnect SoGoSurvey with Google Sheets (and more!) with ZapierThe ability to simplify means to eliminate the unnecessary so that the necessary may speak. – HANS HOFMANN As survey results come in, your SoGoSurvey ...3 min read
Customer ExperienceCustomer Experience Is Dead! Long Live Customer Experience!Do you ever get the feeling that some people just can’t stop talking about customer experience and some people just can’t catch on? I’m glad ...3 min read
Employee Engagement5 Key Questions for Your Internal Communication AuditIf you’ve resolved to be a better communicator, you’re not alone. Whether it’s family or friends, colleagues or clients, communication is always a highly rated ...4 min read
Feature FocusMore, Please: The Integration ConversationIn the past, people just accepted tools and apps as they were, but today, there's a huge push to make everything work together -- with ...1 min read
Financial ServicesBig Banks = Big Satisfaction?While some may have a negative association with 'Big' anything [Big Brother, Big Data, Big Whatever], recent studies have shown that Big Banks are overtaking ...3 min read
FormsHR Forms Simplified (4): Post-Interview EvaluationAs an interview wraps up, you might be seeing the light at the end of the tunnel -- but is it the possibility of finally ...2 min read
GeneralVolunteers: Thank you for your service.This one goes out to the ones I love: volunteers. Sure, it’s National Volunteer Week, but what really pushed me to write this blog was ...1 min read
HealthcareBehind The Numbers Podcast: Episode 2It's podcast time again! In the second episode of our Behind The Numbers podcast, we speak with Nejla Liias, president and founder of Global Health ...2 min read
K-12/Higher EducationLearn It or Lose ItSo, what did you learn this summer? With school buses already back on the streets -- not everywhere, but they’re coming! -- it’s the perfect ...3 min read
Market ResearchGet Voice: What’s Wrong With Your Email Marketing, Holiday Cards, and Survey InvitationsFor the past month, my inbox has been overflowing with the voices of marketers in festive holiday style. It’s nice to get real cards in ...1 min read
Real EstateMeasurably Better Resident Satisfaction: A Success StoryWe love client success stories. After all, if our clients aren’t successful, we’re not successful. So, when a great story comes along, like this one ...4 min read
Survey Types5 Key Questions for Your External Communication AuditOnce you’ve got your own house in order, it’s time to turn from the internal to the external communication audit. Whether you’re connecting with clients, ...