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About SoGoSurveyEmbracing 2022 with Excitement: An Interview with Co-Founder and CEO Hamid FarooquiAs 2022 kicks off, we sat down with SoGoSurvey co-founder and CEO Hamid Farooqui to reflect on the past and share what he’s looking forward ...5 min read
Best PracticesCX Culture and Your SEO StrategyCustomer experience in modern times cannot escape some online engagement, and in many cases, end-to-end internet connection. That said, how many marketers understand how an ...5 min read
Customer ExperienceSales Enablement and How It’s Changing B2B Customer Experience (CX)Traditionally, businesses selling products and services to other businesses (commonly referred to as B2B) incorporate many departments to make the process go smoothly. These include ...5 min read
Employee EngagementSteer Your EntrepreneurSHIP: Which TV Character Should You Hire?Entrepreneurship isn’t the easiest route for anyone, but the benefits are extremely rewarding for those who stay the course. We’ve been charting the way with ...5 min read
Feature FocusSoGoSurvey 28.0 Release HighlightsReady to dive in to our latest release? We can't wait for you to check it out! Remember that features vary by package type, but ...7 min read
Financial ServicesCustomer Experience (CX) Trends in Financial Services in 2021It's the busiest shopping season of the year, and companies are working hard to get you to spend your hard-earned money on the goodies they ...3 min read
FormsHR Forms Simplified (4): Post-Interview EvaluationAs an interview wraps up, you might be seeing the light at the end of the tunnel -- but is it the possibility of finally ...4 min read
GeneralHow to Engage Your Freelancers and ContractorsEverybody get happy! Be engaged! If only it were as simple as putting up a giant poster or sending out an email reminding people to ...7 min read
Healthcare5 Ways to Build Patient ExperienceFinding new ways to improve your patients' experience is more than just about making your patients happy. We’ve spent time talking together about how important ...3 min read
K-12/Higher Education8 K12 Lessons to Improve Corporate Professional DevelopmentWhen you're little, roles seem clear: There are teachers and then there are students. It’s fun to tell an elementary student that their favorite teachers ...6 min read
Market ResearchThe Busy Marketer’s Glossary of Survey TermsHave you been in a situation where somebody throws out a term or an acronym you don’t understand? Or just looking for a refresher on ...7 min read
Real EstateCustomer Experience Trends in a Hot Real Estate MarketThe latest trends gathering fast traction and driving the markets to new highs have surprised everyone involved in residential real estate. In the years since ...8 min read
Survey Types30 Employee Engagement Survey Questions That You Need to AskYour staff retention depends on keeping your employees motivated and committed to their careers with your organization. So, in this article, I've compiled the most ...