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Behind The Numbers Podcast: Episode 2

It’s podcast time again! In the second episode of our Behind The Numbers podcast, we speak with Nejla Liias, president and founder of Global Health Visions. GHV, a women-owned business that works across a range of health and development issue areas with the aim of improving the lives of individuals and communities everywhere, offers a perfect example of how data…

Release The Release!

I don’t write that many blog posts that are only about the platform and how cool it is. We have a whole User Guide for that. But in case you missed it, this week is a bit different. Unless you’ve been hiding your head in the sand, you know we have a new release coming out this week (FRIDAY!!!). And…

Teachers Are The Best

I’ll say it again: Teachers are the best. No bias here. Okay, a little bias. Full disclosure: I’ve taught learners ranging from age 4 to impolite-to-ask. I’ve taught English, EFL, ESL, community engagement, tech skills, customer service, and how to be a better teacher, among other topics. I’ve taught in the US and abroad, in public schools and universities to…

Feedback, Anyone? Anyone??

Such a great episode of SoGoLive this week! Did you see it? If so, you didn’t hear it. A technical hiccup kept it silent… and nobody in the audience said anything. Still, it was pretty great. You can just take our word for it. Right? But really: What’s the deal with feedback? Is everyone just thinking ‘Whoa, there’s something wrong…

Don’t Disregard Details

Details, details, details. There’s such a thing as drowning in the details — by which point you can’t see the forest for the trees, to throw in another idiom — but the attitude that dismisses mere details as unworthy of attention needs to be reexamined.   Case 1: Higher Hiring While hiring, I’m looking very closely at details. If you’ve…

SoGoSurvey + Salesforce = Nirvana

SoGoSurvey has provided integration with Salesforce for a long time. That integration is simple and allows our clients to access SoGoSurvey from within the Salesforce application.  In the upcoming Spring 2018 Release, SoGoSurvey will now have a strong and native integration with Salesforce. Let me explain. You can now connect your Salesforce account from within your SoGoSurvey account. This is a…

Tabs: Destroyer of Worlds

Quick focus question: How many tabs do you have open? And on another screen? And in another browser? This isn’t one of those personality tests where I translate your total into a Tab Type that offers you insight and advice on living a richer, more successful life… or is it?    If You Have Too Many Tabs: You’ve got a lot…

Listen Up: Expert Feedback Counts Double

Sometimes, you have to rely on an expert. I had some work done on my car. I think I paid too much. My doctor gave me an updated prescription. Was the change necessary? There was a little too much turbulence on my last flight. Couldn’t the pilot have avoided it? At many points in our lives, we need to trust the…

Sunny With A Chance of Word Clouds

Ready for some good news? Two things: good feedback and word clouds!! We’ve gotten lots of great feedback from our 2018 Customer Satisfaction Survey. If you participated, you’re getting a report! Rolling out with new opportunities in our new release, the Omni Report includes word cloud capabilities. Yess!! Add these two together, and you might see something like this: Stay…