Disha Sanghvi
Curious, excited, and a self-declared bookworm, Disha's ideal room of her own would be hidden under a pile of books. She loves writing about new things and exploring new ideas, and Sogolytics gives her the best platform to do so! Meet Disha.
Customer Experience
How AI Can Transform CU Member Experience
In today’s dynamic financial landscape, consumers have plenty of choice.At the personal b...
Disha Sanghvi
November 8, 2023 | 5 MIN READ
Customer Experience
Tailoring CX Strategies for Inflation
The US economy is facing record inflation rates, and this has impacted nearly every aspect of c...
Disha Sanghvi
November 8, 2023 | 5 MIN READ
Customer Experience
8 Halloween-Style Employee Engagement Ideas
As the spooky season gathers steam, it’s the perfect time to infuse your in-office and virtua...
Disha Sanghvi
October 20, 2023 | 5 MIN READ
Customer Experience
AI Awareness: Ethics and Employee Engagement
Artificial Intelligence (AI) is advancing at lightning pace, finding its way into experiences a...
Disha Sanghvi
January 28, 2024 | 5 MIN READ
Customer Experience
How Employee Experience Can Transform Credit Union Success
Jolene loves her credit union. She knows the employees, everyone is friendly, and it's easy for...
Disha Sanghvi
September 18, 2023 | 5 MIN READ
Customer Experience
AI and EX: The Power Couple Behind Exceptional CX
Gabriel was working on replying to customer complaints and queries, but the workload was simply...
Disha Sanghvi
August 30, 2023 | 5 MIN READ
Customer Experience
Harnessing AI for Personal Development
Ever wonder how Instagram magically suggests a post you adore from an account you don't follow?...
Disha Sanghvi
July 21, 2023 | 5 MIN READ
Customer Experience
Let’s Grow: Top Skills for Personal Development
How often do we focus on personal development?In today's work-centric society, taking time ...
Disha Sanghvi
July 12, 2023 | 5 MIN READ
Customer Experience
How Hobbies Can Fuel Your Career Growth
Stacy spends much of her day in office, working far more than the required nine hours. She is m...
Disha Sanghvi
July 5, 2023 | 5 MIN READ
Customer Experience
6 Ways to Elevate Travel and Hospitality CX
Travel can be a transformative experience, bringing people closer to their inner selves with ev...
Disha Sanghvi
June 27, 2023 | 5 MIN READ