Disha Sanghvi
Curious, excited, and a self-declared bookworm, Disha's ideal room of her own would be hidden under a pile of books. She loves writing about new things and exploring new ideas, and SoGoSurvey gives her the best platform to do so!
Disha Sanghvi's Articles
4 min read
Customer ExperienceThe Power of Moments: Creating a Hyper-Personalized Customer ExperienceCustomers are always on the lookout for businesses that strike a connection with them. It’s no wonder that generic campaigns are now on a downtrend. ...4 min read
Customer ExperienceBeyond Surveys: The Age of Proactive Feedback ManagementBusinesses are scrambling to up their customer experience game. Research constantly emphasizes the importance of great CX to customer loyalty and growth. Today, customers don’t ...4 min read
Customer ExperienceMaking Marketing Memorable: How to Create Impactful Brand StrategiesDrive urgency, foster loyalty, and create lasting narratives that propel brand growth with effective marketing strategies. These are rooted in more than innovation; they boast ...4 min read
Best PracticesA Work Culture that Works: The Diversity AdvantageCreating a workspace that is inspiring, engaging, and productive remains a critical challenge for businesses across the world – and a strategic priority. Owing to ...4 min read
Customer ExperienceGiving Credit Unions the Credit: 3 CX Lessons for the Digital WorldWondering how to inspire customer loyalty and create brand champions? Take a page from credit unions’ member satisfaction handbook! The debate between credit unions and ...3 min read
Employee EngagementLighten Up: The Impact of Light on ProductivityHave your employee pulse surveys revealed a drop in productivity during the winter months? Are you noticing a shift in efficiency? This can be for ...4 min read
Employee EngagementSolid Rules in Fluid Workspaces: Boosting Productivity while Working RemotelyWho doesn’t love working out of the comfort of their home? 2020 showed us that despite many organizations' fear about productivity suffering, many employees working ...4 min read
Employee EngagementGo Green: Transforming the WFH Experience2020 has been a transformational year for most of us. For many of us, this includes changes in where we work, how we work, and ...