Read Posts by : Lauren Franco

Time Off: Finding the Balance

Well, it’s been one month since we returned to work from winter break and last night my husband said to me, “After President’s Day in February, our next day off isn’t until Memorial Day in May, right?!” You should have seen the look on his face when I confirmed his…

Why Most Surveys Suck – But Yours Don’t Have To: Part III

If you’ve been following along, you know that we kicked off our new blog series, Why Most Surveys Suck - But Yours Don’t Have To, by introducing trust deficit as the first reason for ineffective surveys. Now we’re here to offer up some suggestions so you can ensure your surveys…

Why Most Surveys Suck – But Yours Don’t Have To: Part II

Last week we introduced a new series, “Why Most Surveys Suck - But Yours Don’t Have To” and this week we’re breaking down the first reason, Trust Deficit. (more…)

Why Most Surveys Suck – But Yours Don’t Have To: Part I

Before you’ve written your first survey question, you’ve identified a need for which conducting a survey is the answer. But have you envisioned what you want the survey to accomplish? Deciding to conduct a survey doesn’t happen on its own -- nor should it, because planning a successful survey takes…

Why banks should ride the technology wave to provide a better customer experience

Today is the first day of the Consumer Electronics Show (CES) in Las Vegas, Nevada and I’m excited to see all of the latest gadgets and hear about what’s on the horizon for technology. Some predictions are already being made about what trends we can expect to dominate - think,…

Use What You Know to Reach Your 2018 Goals

The new year has started. It’s a great time to: Wipe the slate clean. Focus on what you really want. Chart your course. Feels kind of ‘meh’, right? Or maybe just a little tired. So how about turning those goals into something a little more a-meh-zing? Say, a little something…

Welcome back!

Wow – what a break! Welcome back! If you’re one of the lucky ones, today is your first day back in the office in a few days. If you’re one of the really lucky ones (like we are at SoGoSurvey), your office has been closed down for the last 11…

Happy Old Year!

Happy Old Year! I know what you’re thinking. You’re wondering why I’m not wishing you a Happy New Year. Stay with me -- I have a reason! (more…)

Hello Options

The dinner slump is real. You know the one. You’re making the same dishes over and over and nothing sounds exciting or tasty. Well, in an effort to pull myself out of the “what’s for dinner rut” I decided to explore some new options; after all, variety is the spice…

Things people shouldn’t say.

“Your son’s hair is too long.” File that under “Things People Shouldn’t Say”. Yep, this happened to me last week. I was out enjoying a nice breakfast with my son when we found ourselves in a conversation with a guest at a nearby table. When you have a happy, social…