Melissa Krut, Author at SoGoSurvey Blog

Read Posts by : Melissa Krut

We’re only a few weeks into the new year, but you’ve probably already seen tons of plays on “20/20 vision”. Perfect vision offers perfect clarity, and the beginning of the year is the perfect opportunity to set your sights on success.   First, a vision test:   What are you…

When you’re down, it’s hard to get up.   This is not a post about prioritizing employees' mental health, though we’re totally in favor of that.   This isn’t even so much a post about work-life balance, though we’re all about that, too.   Really, this is a post simply…

Got something to say? Everyone has a story -- and many of us have lots of stories! Share your experience and expertise with our community as we all learn and grow together. Sure, we're a technology and research company, but our blog brings together the best ideas we can find…

Have you noticed a few changes around the platform lately?   As you probably know, we make updates to improve your experience pretty regularly. Sometimes it’s a big splashy release, and sometimes we’re just getting it done without too much fanfare. If you’re wondering what’s gone live recently, here’s a…

Now that we’re past Labor Day, you won’t be hearing “How’s your summer?” anymore. Sorry. We’re moving full steam ahead into the past tense now.   So, prep your answer: Did you have a great summer? You have a few options. Try “Yes, thanks. How was yours?” Share a random…

Ready to hit the books? Whether you’re pumped for back to school season or not, quizzes always pop! Today, just in time for the new semester and hot on the heels of our PD article, let’s study up on how to make a quiz that scores. Full disclosure: Yes, I’m…

While the end of the school year can be a tricky time to keep students engaged, teacher Charles Coleman developed a fun and productive project to drive learning. A combination of technology and personal choice led to high student engagement even as the school year came to an end.   Education…

There are two ways to make decisions. Make the decision yourself. Collect relevant data and feedback and then decide. Can’t figure out which socks to wear? Option one. Want to elucidate the core elements of an organizations’s culture? We picked option two. Culture Quest I’ll be honest: I love projects…

Do you ever get the feeling that some people just can’t stop talking about customer experience and some people just can’t catch on? I’m glad my life doesn’t include anything as dramatic as the overthrow of monarchs, but I’ve faced some dramatic differences in customer service recently. Don’t people know…

This one goes out to the ones I love: volunteers. Sure, it’s National Volunteer Week, but what really pushed me to write this blog was a traffic jam on Wednesday. I was on the way into downtown DC, but our area has plenty of winding back roads, and I found…

2020 Vision: Get Good Goals!

SoGoGetUp: ‘Tis The Season to Move It Move It

Share Your Story: Write For Us

Getting Better All The Time: SoGoSurvey 18.0

How to Measure a Great Summer and Why You Shouldn’t

Create an A+ quiz with these 5 F’s

Let’s Get Practical: A Hands-On Education Integration

Mission, Vision, and Values: The Quest For Culture

Customer Experience Is Dead! Long Live Customer Experience!

Volunteers: Thank you for your service.