It’s podcast time again! In the second episode of our Behind The Numbers podcast, we speak with Nejla Liias, president and founder of Global Health Visions. GHV, a women-owned business that works across a range of health and development issue areas with the aim of improving the lives of individuals and communities everywhere, offers a perfect example of how data…
Author Archive for Melissa Krut
Release The Release!
I don’t write that many blog posts that are only about the platform and how cool it is. We have a whole User Guide for that. But in case you missed it, this week is a bit different. Unless you’ve been hiding your head in the sand, you know we have a new release coming out this week (FRIDAY!!!). And…
Teachers Are The Best
I’ll say it again: Teachers are the best. No bias here. Okay, a little bias. Full disclosure: I’ve taught learners ranging from age 4 to impolite-to-ask. I’ve taught English, EFL, ESL, community engagement, tech skills, customer service, and how to be a better teacher, among other topics. I’ve taught in the US and abroad, in public schools and universities to…
Feedback, Anyone? Anyone??
Such a great episode of SoGoLive this week! Did you see it? If so, you didn’t hear it. A technical hiccup kept it silent… and nobody in the audience said anything. Still, it was pretty great. You can just take our word for it. Right? But really: What’s the deal with feedback? Is everyone just thinking ‘Whoa, there’s something wrong…
Don’t Disregard Details
Details, details, details. There’s such a thing as drowning in the details — by which point you can’t see the forest for the trees, to throw in another idiom — but the attitude that dismisses mere details as unworthy of attention needs to be reexamined. Case 1: Higher Hiring While hiring, I’m looking very closely at details. If you’ve…
Tabs: Destroyer of Worlds
Quick focus question: How many tabs do you have open? And on another screen? And in another browser? This isn’t one of those personality tests where I translate your total into a Tab Type that offers you insight and advice on living a richer, more successful life… or is it? If You Have Too Many Tabs: You’ve got a lot…
Listen Up: Expert Feedback Counts Double
Sometimes, you have to rely on an expert. I had some work done on my car. I think I paid too much. My doctor gave me an updated prescription. Was the change necessary? There was a little too much turbulence on my last flight. Couldn’t the pilot have avoided it? At many points in our lives, we need to trust the…
Sunny With A Chance of Word Clouds
Ready for some good news? Two things: good feedback and word clouds!! We’ve gotten lots of great feedback from our 2018 Customer Satisfaction Survey. If you participated, you’re getting a report! Rolling out with new opportunities in our new release, the Omni Report includes word cloud capabilities. Yess!! Add these two together, and you might see something like this: Stay…
Behind The Numbers Podcast: Episode 1
A new podcast, you say? Indeed! There are a few questions we’re always asking, and we’ve decided to put them to the experts in a podcast we’re calling Behind The Numbers. In each episode, we’ll ask our guest to tell the story behind some key numbers, and we’ll dive deep on how data makes a difference, what growth and success…
Stick It: Land the Branding
Like most people, I’ve never been an Olympic-level figure skater, so forgive my total lack of knowledge on the right jargon. Still, is it not totally amazing when they nail the landing? Somehow, from all kinds of mid-air spins and twists at a crazy speed, they manage to land with confident grace, at speed, on solid ice, balanced on slivers…