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Melissa Krut
Melissa seeks balance in all things: the rush of running and the quiet of yoga, what's gained in learning and what's given in teaching, and the pleasures of reading and writing. Her desk would be a hammock, if she could swing it.

Melissa Krut's Articles

5 min read

Best PracticesThink small: Valuing service in the new normalIn a week that included both the Martin Luther King, Jr. holiday -- celebrated as the National Day of Service -- and a presidential inauguration, ...

4 min read

About SoGoSurveyGet Proactive: Building Your Mental Health First Aid KitAs the strange days of COVID-19 led to a strange year and beyond -- now, we transition to calling them strange times -- it can feel ...

6 min read

Best PracticesHow to Run Your Calendar Before It Runs YouFor a short time, your new year calendar looks so clean and clear... Not at all like the clogged days of last year, with those ...

3 min read

About SoGoSurveyDeck The Cards: How Paper Keeps Us ConnectedI love receiving mail. Greeting cards, postcards, letters -- even the occasional catalog or flyer... Real mail is tangible and affirming, intended for me and ...

4 min read

Best PracticesYear-End Clear-Up: Data Collection EditionContinuing our series on year-end clear-up efforts, it's time for a closer look at data.   But wait -- isn't data amazing? Aren't you better ...

3 min read

GeneralUse Your Words: 2020 Holidaze, RevisitedWhat are you celebrating this year?   In a year of "unprecedented" and "unimaginable" events, we are still celebrating. Birthdays, anniversaries, and holidays -- they ...

2 min read

GeneralAsk These 5 Questions to Avoid the COVID Holiday BluesAs the holidays approach, many of us find ourselves in a tight spot. It’s a spot we’ve been for a long time, it seems, but ...

2 min read

About SoGoSurveySoGoVote: The Citizen ExperienceVote. I'd planned this as a brief post, but it really all does come down to just that single word. The Citizen Experience We spend ...

6 min read

Best PracticesBetter Surveys Through Scary MoviesWho'd have thought that scary movie cliches offer so many insights on how to conduct a better survey? We did. As a follow-up to one ...

3 min read

Customer ExperienceMeet SoGoConnect: The BasicsDon’t get us wrong – we totally love feedback. What we don’t love, though, is feedback that’s disregarded, second-guessed, or just totally ignored. Why bother ...
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