Melissa Krut
Melissa seeks balance in all things: the rush of running and the quiet of yoga, what's gained in learning and what's given in teaching, and the pleasures of reading and writing. Her desk would be a hammock, if she could swing it.
Melissa Krut's Articles
5 min read
Best PracticesThink small: Valuing service in the new normalIn a week that included both the Martin Luther King, Jr. holiday -- celebrated as the National Day of Service -- and a presidential inauguration, ...4 min read
About SoGoSurveyGet Proactive: Building Your Mental Health First Aid KitAs the strange days of COVID-19 led to a strange year and beyond -- now, we transition to calling them strange times -- it can feel ...6 min read
Best PracticesHow to Run Your Calendar Before It Runs YouFor a short time, your new year calendar looks so clean and clear... Not at all like the clogged days of last year, with those ...3 min read
About SoGoSurveyDeck The Cards: How Paper Keeps Us ConnectedI love receiving mail. Greeting cards, postcards, letters -- even the occasional catalog or flyer... Real mail is tangible and affirming, intended for me and ...4 min read
Best PracticesYear-End Clear-Up: Data Collection EditionContinuing our series on year-end clear-up efforts, it's time for a closer look at data. But wait -- isn't data amazing? Aren't you better ...3 min read
GeneralUse Your Words: 2020 Holidaze, RevisitedWhat are you celebrating this year? In a year of "unprecedented" and "unimaginable" events, we are still celebrating. Birthdays, anniversaries, and holidays -- they ...2 min read
GeneralAsk These 5 Questions to Avoid the COVID Holiday BluesAs the holidays approach, many of us find ourselves in a tight spot. It’s a spot we’ve been for a long time, it seems, but ...2 min read
About SoGoSurveySoGoVote: The Citizen ExperienceVote. I'd planned this as a brief post, but it really all does come down to just that single word. The Citizen Experience We spend ...6 min read
Best PracticesBetter Surveys Through Scary MoviesWho'd have thought that scary movie cliches offer so many insights on how to conduct a better survey? We did. As a follow-up to one ...3 min read
Customer ExperienceMeet SoGoConnect: The BasicsDon’t get us wrong – we totally love feedback. What we don’t love, though, is feedback that’s disregarded, second-guessed, or just totally ignored. Why bother ...