Melissa Krut
Melissa seeks balance in all things: the rush of running and the quiet of yoga, what's gained in learning and what's given in teaching, and the pleasures of reading and writing. Her desk would be a hammock, if she could swing it.
Melissa Krut's Articles
5 min read
Feature FocusKnow Better: The Magic of Data Pre-PopulationWe use surveys to ask questions. But what if you already know the answer? You already know that everything you want to see in your ...6 min read
Customer ExperienceMaking the Most of Micro-Moments When Everyone’s a Bit RustyIt would be easy to say that we're at an especially strange point in dealing with the COVID-19 pandemic -- but really, everything's been pretty ...7 min read
Best PracticesSurvey As Conversation: The Flow"How likely are you to recommend this blog?" "What is your age range?" "What brings you here today?" Just like any normal conversation, a well ...2 min read
About SoGoSurveySoGoSurvey 25.0: Release HighlightsOur latest release is live, and we're excited to share a few highlights. Double down on data population Pre-filling answers you already know saves time ...8 min read
Best PracticesSurvey As Conversation: To Begin With"How old are you?" "How much money do you make?" "How much do you weigh?" These lines have one thing in common: They're all terrible ...3 min read
Best PracticesThis Just In: Now What? (Raise a Dialogue!)You collect feedback for a reason. Presumably, you need answers. But what happens when you receive questions instead? What happens when follow-up is required?? ...6 min read
About SoGoSurveyThe Best of 2020: SoGoSurvey EditionIf you're surprised to find that January is already over, you're not alone. From global to national to local levels, there's been a lot going ...5 min read
Best PracticesThink small: Valuing service in the new normalIn a week that included both the Martin Luther King, Jr. holiday -- celebrated as the National Day of Service -- and a presidential inauguration, ...4 min read
About SoGoSurveyGet Proactive: Building Your Mental Health First Aid KitAs the strange days of COVID-19 led to a strange year and beyond -- now, we transition to calling them strange times -- it can feel ...6 min read
Best PracticesHow to Run Your Calendar Before It Runs YouFor a short time, your new year calendar looks so clean and clear... Not at all like the clogged days of last year, with those ...