Melissa Krut
Melissa seeks balance in all things: the rush of running and the quiet of yoga, what's gained in learning and what's given in teaching, and the pleasures of reading and writing. Her desk would be a hammock, if she could swing it. Meet Melissa.
Customer Experience
How to Effectively Measure Customer Experience and Prove ROI
We all know that customer experience is important, but for many folks in business, there's only...
Melissa Krut
September 2, 2023 | 4 MIN READ
Customer Experience
SOS: Save Our Surveys!
Zero bias here, but Save Our Surveys is one of the greatest workshops we've had this year.O...
Melissa Krut
August 28, 2023 | 4 MIN READ
Customer Experience
Summer Sprints: Sogolytics Release Round-up
There are no shortage of updates happening in the Sogolytics platform these days, and while you...
Melissa Krut
September 1, 2023 | 4 MIN READ
Customer Experience
Recap: MAC 2023
Our team had an excellent time at MAC 2023, and in case you missed it, we're sharing a few high...
Melissa Krut
May 31, 2023 | 4 MIN READ
Customer Experience
Fix It Forward: A Failproof Improvement Plan
Sogolytics · Fix It Forward: A Failproof Improvement Plan | Sogolytics BlogCastDo you kn...
Melissa Krut
June 23, 2023 | 4 MIN READ
Customer Experience
Sogolytics Sprint 30.10 Release Highlights
Whether you're filling a basket or playing a video game, Easter Eggs are always good news, and ...
Melissa Krut
April 3, 2023 | 4 MIN READ
Customer Experience
ChatGPT Ate My Homework
As an English teacher and a writer who works for a tech company, it's fair to say that I have m...
Melissa Krut
August 8, 2023 | 4 MIN READ
Customer Experience
Sogolytics Sprint 30.9 Release Highlights
Somewhere in between feeling the Valentine's Day love and the St. Patrick's Day luck, our lates...
Melissa Krut
March 9, 2023 | 4 MIN READ
Customer Experience
Engagement Planning (And You Should, Too!)
February is stuffed full of cute graphics, sweet treats, and nudges to show those you care abou...
Melissa Krut
February 8, 2023 | 4 MIN READ
Customer Experience
30.8 Sogolytics Sprint Release Highlights
Happy day! If you're scrambling to keep up with the occasion, it's this: New Release Day! With ...
Melissa Krut
February 6, 2023 | 4 MIN READ