SoGoSurvey
SoGoSurvey's Articles
3 min read
Financial ServicesCrypto Mania: Bitcoin 2022In a world carefully and hopefully emerging from pandemic lockdowns, what would get you excited enough to plunge into a huge gathering of 25,000 people? ...4 min read
About SoGoSurveyWe’re at Our Best When We All Get Together: See You at the Upcoming Credit Union Events!The credit union industry is home to people-first and community-first innovation – across products, services, and in-person experiences. That’s why we at SoGoSurvey look forward ...4 min read
About SoGoSurveyEmphasis on UX: An Interview with Director of Product Management Dhananjay DheruContinuing our series on the people behind SoGoSurvey, today we bring you a conversation with Director of Product Management Dhananjay Dheru. We asked him, among ...3 min read
About SoGoSurveySoGoSurvey 29.0 Release HighlightsThere’s a new release here at SoGoSurvey, and we can’t wait for you to check it out! While the updates vary by account type and ...6 min read
About SoGoSurveyExploring Success: An Interview with SoGoSurvey’s VP of Success, Melissa KrutYou’ve set the goals, but are you on track? The first step to achieving your target is understanding which metrics you need to measure and ...3 min read
About SoGoSurveyMobile Survey Experience: Better CX On The GoWhether you fall into the category of “I can’t be without my phone for a minute” or “I have a phone, but really only use ...4 min read
About SoGoSurveyEmbracing 2022 with Excitement: An Interview with Co-Founder and CEO Hamid FarooquiAs 2022 kicks off, we sat down with SoGoSurvey co-founder and CEO Hamid Farooqui to reflect on the past and share what he’s looking forward ...5 min read
Customer ExperienceTop Customer Experience Marketing Trends TodayThey say the customer is always right—but it sure doesn’t always feel that way, does it? That’s why today, many companies are doubling down on ...2 min read
Employee Engagement3 Critical Mistakes Companies Make with Employee Experience SoftwareThe world of Human Resources is filled with caring people who want to do the best for their teams. Still, the overwhelming range of responsibilities ...4 min read
Customer ExperienceWill Customer Effort Soon Be a Thing of the Past?If you’ve been tracking your Customer Effort Score (CES), you’ve hopefully gained insights into ways to improve your customer relations. But if you’re also measuring ...