There’s no denying that the business world has evolved rapidly in the last five to ten years. We now have Machine Learning, Artificial Intelligence, and plenty of other technology at…
We’ve previously talked about how important it is to show gratitude to your customers, and today, it’s time to turn the spotlight on doing the same for your employees. Now,…
At the heart of every business lies its customers -- and it’s safe to say that no business can exist without customers. Bearing this in mind, it’s a smart move…
If you’re like the average company, you’ll probably focus the bulk of your efforts into closing your sales. The funnel starts with your marketing team, who’s responsible for generating leads…
Data has become the hottest commodity of the digital world -- and also its fiercest source of debate. Data can improve quality of life, bolster capitalism, and help combat natural…
Like customer onboarding, employee onboarding is crucial to ensuring high retention rates. Studies show that onboarding programs can increase retention by 25% and improve employee performance by 11%; in fact,…
Many companies are guilty of not having any proper procedures in place when it comes to onboarding. With customers, for instance, most sales reps will focus all their energy and…
It’s not exactly headline news that we love feedback. It’s our business, after all, and we like it just as much as our clients. Still, it’s great news when the…
If there’s one thing we’ve learned since the economic collapse ten years ago, it’s that big salaries and gold-plated benefits do not guarantee a happy or productive workforce or amazing…
Employee experience is a rather new concept that’s taken the HR world by storm. Thanks to the digital transformation companies have undergone over the last years, Human Resources professionals have also…