Sogolytics
Sogolytics's Articles
3 min read
Customer ExperienceNet Promoter Score: The Ultimate Survey QuestionBusinesses have always sought a crystal ball that would give them insight into their customers’ experience about their company’s products and services. Over the years ...4 min read
Employee Engagement5 Insightful Questions for Evaluating Employee Performance and Why You Should Include ThemA few years ago, the Dilbert comic strip, known for its satirical office humor about a white-collar, micromanaged office, portrayed employee performance reviews with this ...4 min read
Employee Engagement5 Surprising Questions Your Employee Engagement Survey Must HaveHow important is an employee engagement survey? During his GE tenure, highly respected CEO Jack Welch argued, “There are only three measurements that tell you ...5 min read
Employee EngagementHow 360-Degree Feedback Can Benefit Your OrganizationMany companies avoid conducting a 360-degree employee evaluation because of its complexity. There’s a lot of misunderstanding about 360-degree feedback, which is unfortunate, because it ...3 min read
Healthcare7 Ways to Boost Patient SatisfactionWhen patients visit your facility or practice, are they greeted with a big smile and a friendly “hello”? Are they assisted promptly, or forced to ...4 min read
Best PracticesDo’s and Don’ts to Get Employee Surveys RightAre you getting the most out of your employee surveys? Are you overcoming survey fatigue and low response rates? Do you know what your survey ...4 min read
Employee EngagementBest Practices for Improving Your Employee Survey Participation RateIt happens every year—your company rolls out the annual employee survey so that management can measure engagement levels across the organization. But with all the ...3 min read
Employee Engagement360-Degree Employee EvaluationIn an episode of the Emmy Award-Winning Comedy Series, The Office, “office hottie” Pam Beesly speculates about her upcoming performance review: “It's performance review day, ...3 min read
Employee EngagementCompany Culture Surveys: Uncovering Corporate IdentityToday having great a company culture is considered more a prerequisite, than simply a nice-to-have. In fact, an exceptional company culture is almost expected, in addition to ...3 min read
Employee EngagementManagers’ Vital Role in Employee EngagementManager Effectiveness Evaluation or Upward Evaluation, when done well, can drive employee engagement and business profits. Successful companies know that employee engagement drives business outcomes ...