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Spring 2017 Release

We are excited to release our latest edition of SoGoSurvey this spring and wanted to give you a sneak peek at some of the new benefits that will be available to you! New Design Features: Add CAPTCHA to your surveys or webforms Enhanced branding control and customization Improved look and feel on web and mobile New question types, including image choice,…

SoGoSurvey: Customer Feedback with Two Very’s—Too Cool!

When we help our small business owners with customer feedback, support mode is on full throttle. We know what small-biz owners are up against because we’re dependent on customer feedback, too. It’s how we improve our product. That’s why we were so pleased to receive this recommendation from a new, small business owner in Australia named Yanina. Yanina said: “I’m…

A New Era for Patient Surveys

THE DOCTOR (1991), a film starring William Hurt, tells the story of an arrogant surgeon. Although impeccable with his surgical technique, he could care less about what his patients go through. When his perfect world is shattered by a diagnosis of throat cancer, the doctor himself becomes the frightened patient, and he is blown away by the unsympathetic patient experience. It…

Online Survey Tools: 10 Must-Haves for Survey Success

It’s time. You need customer, employee or membership feedback. Or, you need to collect research data or find out why donations are down for your nonprofit organization. So what do you do? Deploy an online survey. Sounds good, as long as you’re using an online survey tool that’s up-to-date, easy to use, and effective. And if you’re not… hello teeth-grinding.…

How to Create a Cross Tab Report

A Cross Tab Report shows the relationship between two or more survey questions. It’s often used to compare how different groups responded to your survey questions. SoGoSurvey’s Cross Tab Report is available with all our online survey packages. Cross tabbing can uncover all kinds of insights about your survey participants. Here are some examples of questions it can answer: Employee…

Running Reports in SoGoSurvey: Part 3

In Part 2, we talked about some of the popular reports in SoGoSurvey, such as the Individual, Conditional, and Verbatim reports. Now we’re ready to look at the Filter Manager and two effective reports that can help you increase your survey response rate ― Response Trend and Response Rate. Filter Manager The Filter Manager allows you to filter the data…

Running Reports in SoGoSurvey: Part 2

In Running Reports in SoGoSurvey: Part 1, we started with a basic Bar Graph Report to show you how to generate reports in SoGoSurvey. Now we’re ready to go a little deeper and look at some of the other popular reports for analyzing survey results. Conditional Report The Conditional Report is a great next step for digging deeper into the…

Running Survey Reports in SoGoSurvey: Part 1

This is the first in a 3-part series to help you get started with running survey reports in SoGoSurvey. It’s very easy to run survey reports with our wizard-driven software. In many cases, you can generate a report with one click. You don’t have to go through all the steps in the wizard. Just follow as many as you need…

Launching a Survey via Email

When you’re ready to launch your survey, the first thing you need to do is decide how you want to distribute it. With SoGoSurvey, you can launch your survey via email, website, social media, or text message. This post will show you how to launch your survey via email invitation, along with some best practices tips. You can also watch…