Feature Focus

Category Description

Apr 04, 2022

SoGoSurvey 29.0 Release Highlights

by SoGoSurvey

There’s a new release here at SoGoSurvey, and we can’t wait for you to check it out! While the updates vary by account type and package, there’s plenty for everyone to explore! Here’s a quick look at a few highlights of SoGoSurvey 29.0. Build smarter Now you can create your surveys even faster with automatic Answer Recommendations. Available for most common question types, this feature provides suggestions as you type your question. Choose to add all or specific answers, and if the answers you select are on a rating scale, you’ll see default weights applied automatically. Plus, to improve your analysis, if you choose rating answers, your question type will automatically be updated to Rating Radio Button. Want to make even more of your answers? Check out the new look for the Answer Library, making it easier to search and review both default and custom answer sets. Streamline sending Want more options to streamline and automate distribution? We’ve got you covered with smoother set-up for Automated Distribution through SFTP, plus expanded Recurring Delivery options that make it easier to set up, review, and revise your delivery rules at any time. For example (especially useful if you’re using a dynamic Contact List updated through SFTP!): You might choose to send only to new or updated records in your List. Or, with additional time options in Touch Rules, set more specific controls over who should be getting invitations and how often (especially useful for CX projects if you have a lot of […]

Read More

3 min read

Feature FocusMobile Survey Experience: Better CX On The GoWhether you fall into the category of “I can’t be without my phone for a minute” or “I have a phone, but really only use...

6 min read

Feature Focus360 Employee Feedback: What, Why, and WhenWe all want feedback, right? Ideally, we want positive feedback, meaning encouragement that we’re doing a fantastic job. Realistically, however, we probably also need some...

5 min read

Feature FocusSoGoSurvey 28.0 Release HighlightsReady to dive in to our latest release? We can’t wait for you to check it out! Remember that features vary by package type, but...

4 min read

Feature FocusThe Weighty Argument For Rating QuestionsWhich of these best conveys the message? It’s great to rate! Rate, don’t wait! Weight, don’t wait! Rate on! As a writer, I’m okay with...

5 min read

Feature FocusHow to Edit a Live Survey (And Why You Maybe Shouldn’t)If you’re wondering how to edit a live survey, you’ve missed the most critical step in the survey design process. What kind of testing did...

4 min read

Feature FocusQualifiers: The Logical Way to Capture Your Ideal Survey ParticipantsHere’s the thing: Everyone wants higher survey response rates — piles and piles of data — but nobody wants bad data. That’s not too much...

4 min read

Feature FocusSoGoSurvey 27.0: Release HighlightsReady to dive in to our latest release? Check out a few highlights, then log in and see for yourself!  Go with the flow...

5 min read

Feature FocusWhy and How to Put Automated Survey Distribution to Work For YouNot a news flash: Automation is kind of a big deal. As soon as we get the hang of something, we’re trying to figure out...

5 min read

Feature FocusMake These 6 Decisions Before Sending Your Next Survey Invitations“I really hope we get some low response rates on this survey!” — no one ever We all know how important it is to collect...

3 min read

Feature FocusWhat’s the Deal with Whitelisting?Whitelisting, also called safelisting, is a security measure that IT administrators take which allows computers or mobile devices to only run approved applications. It also...

4 min read

Feature FocusVax, Masks, and The Space Between: Sharing Meaningful Study ResultsIn any interesting study, analyzing the results can go on and on and on. It’s like wandering through an amazing shop, picking up and examining...

4 min read

Feature FocusVax, Masks, and The Space Between: Rating, Segmenting, and Cross TabsIt’s time to take the next step — but in which direction? Across the country and around the world, businesses are deciding how to reopen,...

5 min read

Feature FocusVax, Masks, and The Space Between: Studying Behavior, Perception, and AnalysisIf it’s news to you, I’m sorry to have to be the one to tell you: Some people collect data with no real outcome in...

4 min read

Feature FocusFeature Alert!: Cross Tab in the Omni ReportAre you looking to step up your reporting game? Look no further! The Cross Tab feature in the Omni Report is here to make you...

4 min read

Feature FocusFAQ: Anonymous Survey ProjectsConducting a survey anonymously might sound like a great idea, but will it really deliver the results you’re looking for? What is it? Anonymity lets...