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Apr 08, 2021

Score More: Weighted Score

by Kendall Place

With our newest update, 25.0, we’ve added some new ways to view overall survey scores in the Omni Report. In addition to Weighted Score, try Net Intent and Percent Favorable. In this blog series, Score More, we’ll take time to flesh out a use case for each way to score. A quick note: While scores may be assigned to particular items in your assessments, too, here we’re using the concept of scores based on rating scales. Rating and weighting are used for all kinds of evaluations — but you can certainly assign scores to your assessments if you need to know who passed (and who needs to review!). What is it? We’ll start this series with the original, the Weighted Score. Weighted Score is the average value of your selected rating questions (i.e., Rating Scale, Rating Radio Button, and Rating Drop Down). You can choose to display it simply as a number… …or as a percentage. Weighted Score as Percentage is the Weighted Score divided by the highest weighted and multiplied by 100. When to use Weighted Score Let’s say you work for a healthcare company that administers multiple practices. After putting out a patient experience survey, you want to view your results. You could scroll through the whole report, looking at the individual score for each question and sub-question. Or, to get a view of the bigger picture, you could use Weighted Score. Don’t get me wrong. The Omni Report by itself is super useful and has lots of […]

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