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Anonymous Surveys are Anonymous

There are survey tools out there that claim to run anonymous surveys for you. And then there’s SoGoSurvey that truly offers an anonymous survey. We guarantee it. We ensure that SoGoSurvey will not track respondent’s email address, the geo-location or IP address, the time of participation or anything that can remotely link the response to a respondent in an anonymous survey.…

Rules & Alerts

Gone are the days when people would patiently wait for something to unravel, which is why letters, carriages, and camera rolls have become a thing of the past. To keep up with people’s impatient speed, SoGoSurvey introduced Rules & Alerts – a convenient way to keep up with your surveys. SoGoSurvey’s Rules & Alerts feature is a boon for those…

SoGo Forms

SoGoSurvey offers a leading online survey software. Do you know that it also provides a very versatile and powerful Web Form software? Just take a look at this short video and find out what you can do with SoGo Forms!

Increase Your Survey Response Rate – Pre-Population

Are you struggling with your survey response rate ? There are many things that you can do to increase that; ranging from targeting the right audience, crafting easy to understand questionnaire, to incentivising response. How about pre-populating questions for which you already have the data? What’s pre-population? Here’s a quick overview on pre-population. Now that you know what pre-population is and what…

SoGoSurvey: Customer Feedback with Two Very’s—Too Cool!

When we help our small business owners with customer feedback, support mode is on full throttle. We know what small-biz owners are up against because we’re dependent on customer feedback, too. It’s how we improve our product. That’s why we were so pleased to receive this recommendation from a new, small business owner in Australia named Yanina. Yanina said: “I’m…

Are You Being Sucker Punched by Your Survey Provider?

Numerous physician groups and hospitals have been using patient surveys for at least a decade. They’ve enjoyed the benefits of Patient Satisfaction Surveys that include biggies such as a decrease in lawsuits and staff turnover alongside increased patient retention and referrals. Despite those benefits, a huge number of doctor groups, clinics and hospitals do not deploy Patient Satisfaction Surveys. What…

A New Era for Patient Surveys

THE DOCTOR (1991), a film starring William Hurt, tells the story of an arrogant surgeon. Although impeccable with his surgical technique, he could care less about what his patients go through. When his perfect world is shattered by a diagnosis of throat cancer, the doctor himself becomes the frightened patient, and he is blown away by the unsympathetic patient experience. It…

Online Survey Tools: 10 Must-Haves for Survey Success

It’s time. You need customer, employee or membership feedback. Or, you need to collect research data or find out why donations are down for your nonprofit organization. So what do you do? Deploy an online survey. Sounds good, as long as you’re using an online survey tool that’s up-to-date, easy to use, and effective. And if you’re not… hello teeth-grinding.…