YouTube

Features

SoGoSurvey + Salesforce = Nirvana

SoGoSurvey has provided integration with Salesforce for a long time. That integration is simple and allows our clients to access SoGoSurvey from within the Salesforce application.  In the upcoming Spring 2018 Release, SoGoSurvey will now have a strong and native integration with Salesforce. Let me explain. You can now connect your Salesforce account from within your SoGoSurvey account. This is a…

Sunny With A Chance of Word Clouds

Ready for some good news? Two things: good feedback and word clouds!! We’ve gotten lots of great feedback from our 2018 Customer Satisfaction Survey. If you participated, you’re getting a report! Rolling out with new opportunities in our new release, the Omni Report includes word cloud capabilities. Yess!! Add these two together, and you might see something like this: Stay…

A survey for everyone? Yes! Si! Oui!

You’ve put some time and effort into carefully crafting the perfect survey. You’ve written and revised every question and customizes the appearance. But then it hits you. You’re going to be sending your survey to contacts all over the world… and they don’t all speak your language. Getting to people to participate in your survey can be a big enough…

Turn Smart Shoppers into Brand Advocates

Discovering a new company has never been easier. When researching an idea or looking for inspiration, my first stop is Google search. More often than not, I find plenty of guidance from those who’ve gone before. Plenty of suggestions, warnings, and opinions — albeit from complete strangers — are always close at hand. This has become such a reliable method…

How A Matrix Grid Can Boost Response Rates

In my last blog, Survey Language 101: Say What You Mean, I recommended breaking down complex ideas into several questions and introduced the Matrix Grid as a good option to accomplish this. Let’s dive in a little deeper and explore some more advanced options that will help you further simplify your survey.