Healthcare

Category Description

Jan 12, 2021

Generational Views on the Impact of COVID-19: A SoGoStudy

by Sacha Gragg

At the start of every new year, we are encouraged to pause and reflect on the past year. Reflecting on a “normal” year, you might recall a great vacation, professional accomplishments, and maybe even your success or failure in keeping the infamous ‘new year’s resolution’. But 2020 brought us so many more things to reflect on than usual—a virus, social unrest, political uncertainty, and more. As we transition into 2021 with hopeful anticipation for a better year, it’s helpful to look back on how far we’ve come since the beginning of a global pandemic. Reflecting on the Numbers With how rapidly everything is changing, can you even remember what life looked like two months ago, let alone half a year? Our own SoGoStudy takes you back six months for a closer look at how different generations of Americans were experiencing the lockdown and perceived their future. From work habits to the reliability of the news, find out how Americans viewed the effect of the coronavirus on their lives. It might come as no surprise that different generations have dealt with the pandemic differently. But just what exactly do Gen Z and Boomers disagree on and what, unexpectedly, do they agree on when it comes to all aspects of life during these times? Study Highlights: Generation Z distrusts news about the pandemic most, with 30% disagreeing or strongly disagreeing that news about the crisis can be trusted. Workplace trends have shifted: 50% of participants believe flexibility in their work location and […]

Read More

5 min read

HealthcareCustomer Experience Lessons From the Healthcare SectorIf your business thinks customer experience efforts are too expensive, consider what it costs not to prioritize customer experience. In 2015, American businesses lost $62...

1 min read

HealthcareBehind The Numbers Podcast: Episode 2It’s podcast time again! In the second episode of our Behind The Numbers podcast, we speak with Nejla Liias, president and founder of Global Health...

3 min read

Healthcare7 Ways to Boost Patient SatisfactionWhen patients visit your facility or practice, are they greeted with a big smile and a friendly “hello”? Are they assisted promptly, or forced to...