We’ve previously talked about how important it is to show gratitude to your customers, and today, it’s time to turn the spotlight on doing the same for your employees. Now, it’s common for companies to focus on appreciating their customers (who directly contribute to their bottom line!) as opposed to their employees, but if you ask us, this shouldn’t be…
Employee Engagement
What If They Don’t Believe It’s An Anonymous Survey? #trustissues
Confidentiality is a huge deal, and an anonymous survey can be the ticket to candid responses — and lots of them. We’ve seen response rates skyrocket when clients roll out a real live Anonymous Survey, and they’re the perfect solution to collect real answers on sensitive topics like Employee Engagement or Performance Evaluations. In some cases, though, I hear this…
Onboarding 102: Why Employee Onboarding Matters More Than You Think
Like customer onboarding, employee onboarding is crucial to ensuring high retention rates. Studies show that onboarding programs can increase retention by 25% and improve employee performance by 11%; in fact, employees who participate in a structured onboarding program are 69% more likely to stay with an organization for 3 years. We find that companies routinely underestimate the importance of retention,…
Employee Engagement: Enhancing Customer Experience from the Inside
If there’s one thing we’ve learned since the economic collapse ten years ago, it’s that big salaries and gold-plated benefits do not guarantee a happy or productive workforce or amazing employee engagement. In order to nurture the bottom-line, companies have spent decades figuring out ways to improve the customer experience. After all, happier customers means more business and higher revenue.…
How To Use Data Insights To Improve Employee Experience
Employee experience is a rather new concept that’s taken the HR world by storm. Thanks to the digital transformation companies have undergone over the last years, Human Resources professionals have also experienced a transition that emphasizes the experience of the employees from the moment they are recruited to the moment they leave the company. But if there’s one thing that the…
Learn It or Lose It
So, what did you learn this summer? With school buses already back on the streets — not everywhere, but they’re coming! — it’s the perfect time to check in on learning. Let’s face it: If you’re not learning, you’re losing. While there are plenty of other factors, this is one of the main reasons why so many school districts are considering…
HR Forms Simplified (4): Post-Interview Evaluation
As an interview wraps up, you might be seeing the light at the end of the tunnel — but is it the possibility of finally hiring the perfect candidate, or is it a train? A Post-Interview Evaluation Form is the perfect piece to complete the hiring puzzle. Fine-tuned to match your requirements, a good form can help you: Focus questions…
HR Forms Simplified (3): Candidate Quiz
So, you’re mid-way through the hiring process — and this series! — and lots of great candidates have submitted your application form and been reviewed through your screening form… What’s next? Getting down to details with a candidate quiz! The Candidate Quiz The entire goal of the hiring process is to fill a position with the most qualified candidate.…
HR Forms Simplified (2): Screening Form
If you made it through part one of this series, your application form is up and running! What’s next? Panning for gold with a screening form! The screening process helps recruiters and other HR professionals to quickly review the incoming stream of candidates and identify those who could be a good fit. While it might be too soon to tell…
HR Forms Simplified (1): Application Form
If you’re responsible for hiring, you know at least two things: The right candidate is hard to find. There’s no time to waste. A simple process can help, and simplified data collection is even better. No matter the steps in your process, there’s a good chance you’ll benefit from an HR form. Consider a few options: Application Form Screening Form Candidate…