1 min read
Survey TypesHow to launch a customer service feedback surveyThe quality of your customer service has a huge impact on the experience of your customers. Follow up customer service interactions with direct, timely questions...1 min read
Survey TypesHow to launch an employee pulse surveyIf you’ve been hearing a lot about employee pulse surveys but haven’t actually gotten around to rolling them out yet, this post is for you....1 min read
Survey TypesHow to launch an employee engagement surveyEmployee engagement is one of the biggest indicators of an organization’s potential success, and employment engagement strategies and programs are perhaps the smartest investment you...1 min read
Survey TypesHow to Launch a New Customer SurveyNew customers are always welcome, but that welcome shouldn’t stop once the deal is closed. Keep the good feelings and clear communication strong from the...5 min read
Survey TypesOrganization Quizzes = Employee Engagement and Employee Job Satisfaction Training and employee quizzes in the digital era These days the employee experience (EX) receives a great deal of attention. Companies spend billions of dollars...1 min read
Survey TypesHow to Create a Customer Satisfaction SurveyReady to launch your first — or next — customer satisfaction survey? You’re closer than you think! Within the next eight minutes, you’ll have all...4 min read
Survey TypesStop the Churn: Employee Satisfaction and Retention RatesHow satisfied are your employees? The answer might matter more than you think. The satisfaction of your employees is of paramount importance. It determines their...5 min read
Survey TypesUsing Surveys to Circumvent Current Blog TrendsFirst, thank you for reading this. Hubspot, a forerunner in marketing research and insight, reported recently that 40% of people say they don’t read...5 min read
Survey TypesInternal vs External Market Research: Is There a “Best” Approach?Many companies would say that conducting research is a job for external experts — people with no biases towards the company or motivations for it...8 min read
Survey TypesTwo Feedback Surveys That Will Change Your Business From 2020 OnCreating a meaningful difference in business these days, especially in a competitive marketplace, rewards CEOs who can see the bigger picture. Two crucial groups feature...4 min read
Survey TypesAt Your Service: What Netflix and Assessments Have in CommonWith so much streaming going on these days, do you ever wonder how well your streaming service knows you? Just like any other assessment, your...3 min read
Survey TypesStrange Days: Dealing with COVID-19With the rapidly evolving swirl of news and rumors regarding COVID-19, the novel coronavirus, it can be difficult to know what to believe and how...5 min read
Survey TypesAssessing Assessments: Why We’re Driven to QuizzingPop quiz: When is the last time you took a quiz online? No matter the platform or the topic, online quiz creation seems to be...4 min read
Survey Types5 Key Questions for Your External Communication AuditOnce you’ve got your own house in order, it’s time to turn from the internal to the external communication audit. Whether you’re connecting with clients,...3 min read
Survey Types5 Key Questions for Your Internal Communication AuditIf you’ve resolved to be a better communicator, you’re not alone. Whether it’s family or friends, colleagues or clients, communication is always a highly rated...