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Survey Types

How A Matrix Grid Can Boost Response Rates

In my last blog, Survey Language 101: Say What You Mean, I recommended breaking down complex ideas into several questions and introduced the Matrix Grid as a good option to accomplish this. Let’s dive in a little deeper and explore some more advanced options that will help you further simplify your survey.

5 Insightful Questions for Evaluating Employee Performance and Why You Should Include Them

A few years ago, the Dilbert comic strip, known for its satirical office humor about a white-collar, micromanaged office, portrayed employee performance reviews with this clever dialogue: Boss: Would you like some feedback on your performance? Dilbert: No. Boss: You’re supposed to appreciate feedback because it makes you feel valued. Dilbert: How does listening to you belittle me about things…

How 360-Degree Feedback Can Benefit Your Organization

Many companies avoid 360-degree employee evaluation because of its complexity. There’s a lot of misunderstanding about 360-degree feedback, which is unfortunate, because it “can” be a powerful tool for people to improve their performance, particularly at the higher levels in an organization. Following are 4 practical ways your business can benefit from 360-degree feedback: Opens the Channels of Communication Adopting…

Best Practices for Improving Your Employee Survey Participation Rate

It happens every year—your company rolls out the annual employee survey so that management can measure engagement levels across the organization. But with all the expense and effort to administer employee surveys, the average employee survey response rate is a meager 30%-40%, and without employee participation, the survey is worthless! Getting employees to take the time to complete the survey…

360-Degree Employee Evaluation

In an episode of the Emmy Award-Winning Comedy Series, The Office, “office hottie” Pam Beesly speculates about her upcoming performance review: “It’s performance review day, company-wide. Last year, my performance review started with Michael asking me what my hopes and dreams were, and it ended with him telling me he could bench-press 190 pounds. So, I don’t really know what…

3 Steps to Getting the Most From Your Employee Benefits Survey

We’ve all heard about trendy employee incentives like ping-pong tables and beer refrigerators, but do those perks really make a difference? What about real, impactful employee benefits? Earlier this year, in a decision aimed at luring and retaining talent, beverage giant Coca-Cola unveiled an expanded parental leave policy in the U.S. Previously, Coke only gave six to eight weeks paid…

Company Culture Surveys: Uncovering Corporate Identity

Today having great a company culture is considered more a prerequisite, than simply a nice-to-have. In fact, an exceptional company culture is almost expected, in addition to other traditional benefits employees draw. More and more, job candidates are choosing a company because of its culture rather than its paycheck—and it’s not just a fad. Unfortunately, a lot of organizations struggle to create…

It’s Time to Take Employee Exit Surveys Seriously

There are many ways employees can answer the timeless question, “Why are you leaving your job?” However, prominent financier J.P. Morgan may have put it best when he said, “A [person] always has two reasons for doing anything—a good reason and the real reason.” When asked the appropriate questions, employees leaving an organization are a rich source of unique, objective…

Managers’ Vital Role in Employee Engagement

Manager Effectiveness Evaluation or Upward Evaluation, when done well, can drive employee engagement and business profits.   Successful companies know that employee engagement drives business outcomes and is a leading indicator of future business success. Engaged employees are more productive, more customer-focused, and are less likely to leave their job. In fact, research substantiates a direct correlation between engagement and…