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Survey TypesStrange Days: Bank on UncertaintyAre we there yet? Not too long ago, many of us saw these strange days as a short-term inconvenience — an odd twist that...5 min read
Survey TypesQualitative vs. Quantitative Research – Is it really a contest?Accumulation and analysis of data are key revenue drivers in modern times. It helps businesses create better customer and employee experiences. There’s little doubt that...2 min read
Survey TypesHow to Launch a Return to Work SurveyReady to go back to work? If your employees aren’t ready, you’re not ready, either. Whether you work in an office or in a store,...6 min read
Survey TypesEmployee Satisfaction Survey Questions: Key to Employee Retention in a Competitive Business EnvironmentWhy do employee satisfaction surveys matter? Employee churn attacks a company’s profitability ruthlessly, leaving no prisoners. It’s arguably one of the most disruptive influences on...6 min read
Survey TypesWhat is a customer experience program, and why is customer feedback tied to it so closely?Sales enablement and marketing experts agree on one thing – aiming for flawless customer experience (CX) is the holy grail for every business. It’s also...7 min read
Survey TypesWhy the Brand Awareness Survey is Becoming a Vital Tool in the Marketing ProcessWhat is brand awareness, and why is it important? Good branding is the art of connecting an idea to a product name and getting droves...1 min read
Survey TypesHow to Launch an Employee Exit SurveySaying goodbye to employees can be tricky — is it worth extending the conversation? “So long, farewell, and how can we improve?” No matter...1 min read
Survey TypesHow to launch a customer service feedback surveyThe quality of your customer service has a huge impact on the experience of your customers. Follow up customer service interactions with direct, timely questions...1 min read
Survey TypesHow to launch an employee pulse surveyIf you’ve been hearing a lot about employee pulse surveys but haven’t actually gotten around to rolling them out yet, this post is for you....1 min read
Survey TypesHow to launch an employee engagement surveyEmployee engagement is one of the biggest indicators of an organization’s potential success, and employment engagement strategies and programs are perhaps the smartest investment you...1 min read
Survey TypesHow to Launch a New Customer SurveyNew customers are always welcome, but that welcome shouldn’t stop once the deal is closed. Keep the good feelings and clear communication strong from the...5 min read
Survey TypesOrganization Quizzes = Employee Engagement and Employee Job Satisfaction Training and employee quizzes in the digital era These days the employee experience (EX) receives a great deal of attention. Companies spend billions of dollars...1 min read
Survey TypesHow to Create a Customer Satisfaction SurveyReady to launch your first — or next — customer satisfaction survey? You’re closer than you think! Within the next eight minutes, you’ll have all...4 min read
Survey TypesStop the Churn: Employee Satisfaction and Retention RatesHow satisfied are your employees? The answer might matter more than you think. The satisfaction of your employees is of paramount importance. It determines their...5 min read
Survey TypesUsing Surveys to Circumvent Current Blog TrendsFirst, thank you for reading this. Hubspot, a forerunner in marketing research and insight, reported recently that 40% of people say they don’t read...