Survey Types

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Jan 18, 2022

360 Employee Feedback: What, Why, and When

by Melissa Krut

We all want feedback, right? Ideally, we want positive feedback, meaning encouragement that we’re doing a fantastic job. Realistically, however, we probably also need some feedback on the more negative end. As perfect as we try to look in the mirror, most of us have at least a lurking suspicion that we could be doing a bit better. The challenge in many feedback processes, however, is that it can be really difficult both to give and to receive completely candid feedback. It’s such a warm and fuzzy feeling to give and receive kudos (“You’re so great!” “No, you are!”) but uncomfortable at best to deliver more negative notes (“There are 27 typos in this post alone!”). Of course, this stress is exacerbated when the person asking for feedback is your manager or senior colleague. As a result, we pile on the praise and end up in an echo-chamber — looking through rose-colored glasses into the mirror and wall and seeing (What else?) the fairest of them all… Ready for a better view? Enter the 360 employee evaluation. What is a 360 employee evaluation? While the 360 review is a very popular project type in the world of employee experience studies, it’s also interpreted in many different ways by many different practitioners. Ideally, the title describes the project: A 360-degree perspective on the performance and contributions of a single individual. Imagine that one person spinning around in a crowded room and asking the same question of everyone: “How do you see […]

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