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How To Use Data Insights To Improve Employee Experience

Employee experience is a rather new concept that’s taken the HR world by storm. Thanks to the digital transformation companies have undergone over the last years, Human Resources professionals have also experienced a transition that emphasizes the experience of the employees from the moment they are recruited to the moment they leave the company. But if there’s one thing that the…

Learn It or Lose It

So, what did you learn this summer? With school buses already back on the streets — not everywhere, but they’re coming! — it’s the perfect time to check in on learning. Let’s face it: If you’re not learning, you’re losing. While there are plenty of other factors, this is one of the main reasons why so many school districts are considering…

Online Reviews Heat Up Summer Business

Around here, summer’s almost over. Sure, you could probably fit in another quick trip or two, but in these waning golden hours, is it worth it? Before we go too far down that particular Missy Elliot track, let me rephrase the question: How do you decide what’s worth your time, attention, or money? If you’re alive today and reading this…

3 Reasons Your Business Needs Online Survey Software

Creating an effective survey is not as easy as you think. There are a ton of factors that go into creating a survey, like paying attention to the question format, making sure themes are relevant to current issues in the workplace, and ensuring participants can finish the survey in a timely manner. However, it’s not easy to do all this…

What You Don’t Know Can Hurt You: The Value of Customer Feedback

For many companies, collecting customer feedback is an afterthought. After all, companies exist to turn a profit; they’d rather invest their time and effort into revenue-generating activities such as pushing out new products or optimizing their sales funnel, as opposed to soliciting feedback from customers. That said, there are plenty of benefits that collecting (and acting upon!) customer feedback can…

HR Forms Simplified (4): Post-Interview Evaluation

As an interview wraps up, you might be seeing the light at the end of the tunnel — but is it the possibility of finally hiring the perfect candidate, or is it a train? A Post-Interview Evaluation Form is the perfect piece to complete the hiring puzzle. Fine-tuned to match your requirements, a good form can help you: Focus questions…

9 Signs Customer Experience Counts

If you’ve been thinking that CX is just a trendy acronym that will go away, think again: Evidence is mounting that customer experience plays a significant factor in consumer choices — and business success or failure. If you’d like to stay on the success side of the equation, get your data to go in this quick and simple infographic!  …

Salesforce Integration Automates Success

SoGoSurvey integrates with many other work productivity tools to allow you to do more with less. One such integration is with Salesforce. SoGoSurvey’s integration with Salesforce joins the world’s largest CRM provider with the world’s highest rated survey software to work together for you. The integration is native, meaning a simple plug-n-play interface allows you to connect with Salesforce from…

HR Forms Simplified (3): Candidate Quiz

So, you’re mid-way through the hiring process — and this series! — and lots of great candidates have submitted your application form and been reviewed through your screening form… What’s next? Getting down to details with a candidate quiz!   The Candidate Quiz The entire goal of the hiring process is to fill a position with the most qualified candidate.…