How to Motivate Your Team at Work: 7 Strategies for Success

Enrique has a talented team at work. The people he manages are highly skilled, bring a breadth of experience to their jobs, and have diverse perspectives to offer. Happily, everyone gets along, too. Yet, lately, his dream team has struggled with motivation. They know what to do and how to…

Major Factors Influencing Motivation at Work

Before a big game, fans hold a pep rally, cheering to show support for their team Walk-up music blasts when a new player comes up to bat, pumping up both players and fans. When you got to work this morning, what kind of motivational bump was waiting for you? While…

How to Elevate Customer Experience in the Holiday Season

While there are plenty of holidays throughout the year, for many of us "the holiday season" immediately brings Christmas to mind. It's no surprise, then, that my prime example of creating memorable holiday experiences for customers comes from an experience at Christmas... Case in point: Elevating customer experiences during the…

Unlocking Self-Motivation: 5 Strategies for Workplace Success

Maybe you’ve put the words “self-starter” on your resume. Or you’ve described yourself in this way in an interview. After all, employers are drawn to those who can self-motivate without the need for pep talks, external rewards, or constant supervision. Yet, even if you have the best of intentions, it…

Is the Holiday Season an Opportunity to Enrich the Employee Experience?

At this point, it's getting a bit late for new year resolutions, right? For many, "the holidays" refers to the November to January period that covers everything from about Thanksgiving to New Years, with significant stops in between for festivities, food, and lots of shopping. For some businesses, this is…

Building Your Consulting Credentials for Success

With all your skills and experience, you have a lot to offer. Could you make it as a consultant? Before you dive in too deep, the most important thing to keep in mind: In a landscape where everyone claims to be an expert, establishing credibility isn't just beneficial - it's essential.…

Transforming Engagement at Leading Industry Events: The Q1 Edition

In an era of experience is the foundation of business excellence, Sogolytics is excited to showcase our cutting-edge AI-powered experience management platform at four pivotal industry events during the first quarter of 2024. With a commitment to innovation and a deep understanding of the nuanced challenges professionals face, we're bringing…

CUNA ELL 2023: Learning About Learning

Through The Great Resignation and beyond, what makes employees stick around? While there's plenty to be said for generous salaries, flexible schedules, and bountiful benefits packages, not all employers can afford the price tags associated with some of these options. Time and again, though, studies show that the most engaged…

Better Marketing Experiences for Improved CX

Marketing. The start—and stop—of any campaign. The way to the promised land of perfect customers with ideal products or services at the right time and place. It’s not always easy to get it right, but what’s become apparent is that we're not just selling products or services anymore—we're crafting experiences.…

Top CX Trends that Emerged in 2023

What would you consider your top priority when it comes to retaining customers and increasing customer acquisition? Top business leaders will likely agree: It's customer experience. As competition intensifies across industries, customers are looking for more than just a great product at a great price. They are looking for a…