Results for : communication

Do a Good Job Leveraging Praise in Employee Engagement

You’re not about to put a smiley face sticker or stamp a star on an employee’s report. At least, we hope not. Still, we understand that it can be hard to find the right way to show employees your appreciation for a job well done. While it's usually worth the…

Effective Emotional Intelligence Leadership: 6 Things to Watch Out For

To use the movie trailer phrase, "In a world where..." context is critical. Emotional intelligence leadership strives to balance the outside world demands and anxieties with their employees’ desire to grow personally and professionally. Yet the leader needs to keep the emotional intelligence (EQ) attributes in balance with other business…

Employee Feedback: Examples to Boost Company Culture and ROI

What is employee feedback? Employee retention is a foundation stone of a healthy ROI. Hiring, developing, and holding on to productive employees is the poster-child scenario for profitable businesses. Indeed, the employee experience (EX) and the employee journey (EJ), from interviewing for the job to exiting, are crucial influences on…

Emotional Intelligence Can Be Learned

The global pandemic has tested the best of us. No matter where we work, or at what level, we’ve been asked to adapt to restrictions and changing regulations. This may have been easier at businesses with emotionally intelligent leaders at the helm. As we move forward with 2021, and aim…

The Importance of Emotional Intelligence in Leadership Today

Our understanding of emotional intelligence is 30 years old. The question now is, "What is the importance of emotional intelligence in leadership today?" This article examines how, at this current moment in time, emotional intelligence can have an added impact on successful leadership. What is Emotional Intelligence? Emotional Intelligence (EQ)…

Website Feedback: The Omnipresent Nudge of Modern Marketing

What is website feedback? Website feedback -- a subset of customer feedback -- relates to obtaining information from people who visit and navigate websites. The methods for doing this rest in conducting on-page surveys, website feedback widgets, and new digital apps. The goals are to uplift the user experience (UX)…

Generational Views on the Impact of COVID-19: A SoGoStudy

At the start of every new year, we are encouraged to pause and reflect on the past year. Reflecting on a "normal" year, you might recall a great vacation, professional accomplishments, and maybe even your success or failure in keeping the infamous ‘new year’s resolution’. But 2020 brought us so…

The GIFt of Building Culture Through Communication

Most organizations use an app or online messaging service (Microsoft Teams, Slack, etc.) to communicate internally. With these strange days we’ve found ourselves in, these services have been even more important than before. A challenge that also occurred because of the COVID-19 pandemic is building and sustaining a company culture.…

How to Run Your Calendar Before It Runs You

For a short time, your new year calendar looks so clean and clear... Not at all like the clogged days of last year, with those squeeze-it-in-before-the-holidays meet-ups and the reviews and evaluations of how it was all going even as it was still all going... A brand new calendar is…

Deck The Cards: How Paper Keeps Us Connected

I love receiving mail. Greeting cards, postcards, letters -- even the occasional catalog or flyer... Real mail is tangible and affirming, intended for me and only me (although yes, sometimes for the CURRENT RESIDENT, which is really just another way of saying ME). Real mail requires multiple steps in execution…

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