credit union Archives - SoGoSurvey Blog

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What better way to kick off the summer than a trip to the beach? Make it a credit union conference, too, and we're there! As we all transition back to "real life" get-togethers, CrossState Credit Union Association's Annual Conference was appropriately titled "Reconnect". CrossState CUA, which consists of member credit…

Social media is increasingly becoming a bigger and bigger part of people’s everyday lives. So, if you want your credit union to have a consistent presence in your members’ lives, it’s important to maintain a strong social media presence. Creating popular social media posts across a variety of channels requires…

When you come from a state without snow-capped mountains, the Colorado skyline (and the altitude!) can take your breath away. If you're attending an event full of credit union leaders dedicated to making a positive impact, though, you'll fill right back up with fresh air and inspiration! Held in Colorado…

If you believe that it is the role of financial institutions to simply hold onto peoples' money for a while and then give it back to them, you'd have learned a lot at CU FinHealth last week! Now in its sixth year, "CU FinHealth brings industry leaders together to examine…

Today, consumers are living in the golden age of personalization. Movie and music streaming services recommend films and albums based on an individual’s unique viewing and listening history. Online retailers email shoppers to let them know when their favorite items are back in stock or on sale. Massive brands are…

One thing we love about partnering with credit unions is the value they place on providing outstanding experiences. Whether it's improving member experience or employee experience, creating new products and services to meet community needs, or growing understanding through education and development programs, credit unions know that experience matters. So,…

ITMs are often pitched as an alternative to ATMs, but they’re really more of an upgrade, or a “next step” in the technology’s evolution. While an ATM mostly just dispenses cash, an ITM features a video screen that allows credit union members to speak directly to a live teller and…

The credit union industry is home to people-first and community-first innovation – across products, services, and in-person experiences. That’s why we at SoGoSurvey look forward to attending a number of credit union industry events in Q2. Are you going to be there, too? Are you driven by the idea of…

Some of our favorite clients are credit unions, and one of our favorite topics is growth, so it's no surprise that this week found us in Greenville, South Carolina, for a Strategic Growth Conference hosted by NAFCU (The National Association of Federally-Insured Credit Unions). Beautiful weather, great sessions, and awesome…

Wondering how to inspire customer loyalty and create brand champions? Take a page from credit unions’ member satisfaction handbook! The debate between credit unions and big banks is endless, but there can be no doubt that if you’re looking for a more authentic, personal experience every step of the way,…

CrossState Reconnect 2022

Improve Your Credit Union’s Social Media Presence With These 6 Tips

Learn, Lead, Advocate: Lessons from Mountain West’s Annual Meeting

Why Are We Here? CU FinHealth and the Value of Financial Well-Being

Personalization vs. Privacy: How Credit Unions Can Find the Balance

VACUL Ignite 2022: The Common Wealth of Credit Unions

Are your credit union members ready for ITMs?

We’re at Our Best When We All Get Together: See You at the Upcoming Credit Union Events!

#CreditUnionGrowth

Giving Credit Unions the Credit: 3 CX Lessons for the Digital World