Results for : credit unions

Uncovering Key Insights to Increase Customer Satisfaction in Retail Banking

On November 10, SoGoSurvey hosted a webinar titled “Uncovering Key Insights to Increase Customer Satisfaction in Retail Banking.” The webinar explored the key drivers of the customer and member experience and how they can help financial institutions to optimize engagement and boost satisfaction and loyalty. Challenges facing financial institutions Today’s…

Banking on Gen Z: How the Financial Services Industry Must Adapt

Like everything else, the COVID-19 pandemic has changed the banking industry. Along with the adjustment to the new normal we have all experienced, the banking industry also had to adjust to the incoming generation, Gen Z. So how do banks attract members of this new generation and keep them? We…

How Can Financial Services Firms Better Protect Employee Mental Health?

The finance sector is renowned for its brutal hours, challenging lifestyle, and the enormous compensation that comes with it. In recent years, it has also repeatedly come under the spotlight for failing to acknowledge the dramatic effect of the job on employee mental health. A group of 13 first-year analysts…

We use cookies to improve your browsing experience, analyze site traffic, and manage targeted advertisements. By continuing on this site you agree to our use of cookies. Find out more here.