crisis Archives - SoGoSurvey Blog

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Not everything is about business. One contributor reflects on the humanity and humility required of us all to communicate and cooperate during the current crisis.   Staying Centered in Unbalanced Times I'm going to try to keep this brief. In times of stress, I tend toward extremes in my work,…

We’ve been hearing a lot during the COVID-19 pandemic about frontline workers. From doctors and police officers to truck drivers and grocery store clerks, our lives would be much more difficult without their ongoing service, and they deserve our deep appreciation.   Are you also thinking about your frontline employees?…

What do you do during uncertain economic times or even during the regular, cyclical highs and lows of business? Do you freak out… close ranks, decrease spending and expenses, and hunker down for the long haul? Or do you find out… what your customers need during trying times…

Crisis Communication: Grace Under Pressure

6 Suggestions to Tackle Customer Experience in Times of Crisis

Freak Out… or Find Out: Data-Driven Insights in Challenging Times