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Results for : Customer experience innovation

Designing Accessible Experiences: Getting Started

Does your business cater to your entire audience? How thoughtful are your solutions and products, especially when it comes to being more accessible? In terms of designing experiences with access, it’s important to think outside the box and create customer journeys that resonate with people from all walks of life.…

What is CXI? Into the World of Customer Experience Innovation

Customer experience itself is no longer an unknown topic, but one of great importance in the business world. Organizations are more invested in customer experience than ever before, and the development of this customer focus has companies wanting to enhance customer experience—or CX—at every touchpoint possible. Buyer personas give way…

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