Or at least it should be, right?
Tag Archive for Customer Surveys
SoGoSurvey: Customer Feedback with Two Very’s—Too Cool!
When we help our small business owners with customer feedback, support mode is on full throttle. We know what small-biz owners are up against because we’re dependent on customer feedback, too. It’s how we improve our product. That’s why we were so pleased to receive this recommendation from a new, small business owner in Australia named Yanina. Yanina said: “I’m…
Five Myths about Customer Surveys Debunked
Still not sure about doing a customer survey? Small business owner, it’s time to take the mental bungee jump past the customer survey myths that are holding you back. Keeping up with customers is enormously valuable and supports smart decision-making. Here are five common myths about customer surveys, debunked for good. 1. Customer surveys are only for big businesses with…