employee engagement Archives

Results for : employee engagement

As work schedules and job requirements are changing around the globe these days, one of our authors reflects on the flexibility required by so many jobs. With or without COVID-19, CX and EX are always key priorities.   At one of my previous jobs, one co-worker really stood out, and…

Training and employee quizzes in the digital era These days the employee experience (EX) receives a great deal of attention. Companies spend billions of dollars on training staff, which is why there's so much fuss around organization quizzes amongst other learning considerations. We've come a long way since the industrial…

Your most valuable asset is not one that stands out directly on a balance sheet, with numbers neatly tucked away in the black column. You can't readily trade it, collect it, or sell it to a third party. Neither can you go to a vendor and buy it. It doesn't…

To make your work work for you, sometimes you need to stop working. No matter your role, to operate at your best you need to be able to take your foot off the gas pedal once in a while. Working from home can definitely help, but there are times where…

It’s been ten years since Rachel McAdams played a spunky new studio exec who quickly (and publicly) fired the deadweight co-anchor from her struggling morning show. She explained it to her boss pretty simply. “He was lowering the morale of the show.” We love watching a creep get…

Recognized as a differentiator to help customer loyalty, increase revenues, and boost brand reputation, customer service is a top business priority. Stellar service can have benefits internally, too. When people treat colleagues as customers, the work environment changes for the better. Imagine this: It’s 5:20 p.m. and you’re heading…

At certain points in our lives, most of us will probably have to work in one or two less-than-ideal jobs simply for the sake of putting bread on the table. Mortgages, rent, car payments, cell phone bills, student loans -- costs add up, so we need to earn our keep.…

We’re only a few weeks into the new year, but you’ve probably already seen tons of plays on “20/20 vision”. Perfect vision offers perfect clarity, and the beginning of the year is the perfect opportunity to set your sights on success.   First, a vision test:   What are you…

It’s that time again! Love it or hate it, the end of year festive season is a massive opportunity for businesses. It’s expected that your business, and every other, will run Christmas and New Year promotions. Even if sales aren’t your normal style, you have license to be a bit…

When you’re down, it’s hard to get up.   This is not a post about prioritizing employees' mental health, though we’re totally in favor of that.   This isn’t even so much a post about work-life balance, though we’re all about that, too.   Really, this is a post simply…

Roll With It: Working Beyond the Job Description

Organization Quizzes = Employee Engagement and Employee Job Satisfaction

Carefully selected workplace incentives that cost little to nothing but pay off big

EX(it) Strategy: How Staycations Support Employee Retention

Why senior managers are ignoring workplace culture, and why it’s bad news

Why Treat Colleagues as Customers — 6 Benefits

The Remote Work Revolution: Keep Employees by Sending Them Home

2020 Vision: Get Good Goals!

Holiday Marketing Initiatives – The Naughty and Nice List

SoGoGetUp: ‘Tis The Season to Move It Move It