employee experience Archives

Results for : employee experience

Who doesn’t love working out of the comfort of their home? 2020 showed us that despite many organizations' fear about productivity suffering, many employees working from home managed to maintain or even improve their output! Even so, remote working isn’t always what it’s cracked up to be. When you have no…

Most organizations use an app or online messaging service (Microsoft Teams, Slack, etc.) to communicate internally. With these strange days we’ve found ourselves in, these services have been even more important than before. A challenge that also occurred because of the COVID-19 pandemic is building and sustaining a company culture.…

2021 is upon us, and I think I can speak for everyone by saying that we are happy last year is in the past. Any new year offers a great opportunity to reflect and to solidify goals you want to achieve throughout the year. For your organization, it’s good to…

2020 has been a transformational year for most of us. For many of us, this includes changes in where we work, how we work, and even how much we work. As remote working becomes the norm, research shows that a majority of employees have maintained their office productivity levels or…

As we continue our series on year-end clear-up projects, we turn our attention to our most important resources: our team members. While a staff review may seem like a big challenge to take on at the end of the year, it can also provide extremely valuable insights when done correctly.…

In a year of restrictions, creativity is challenged. Still, we’re up for the challenge! Here’s a closer look at one example of creativity persevering and getting the message through. One of this summer’s hottest jams was about a library. No joke. If you have never watched “Library Takeout” on YouTube,…

Many of us start a new year setting professional goals and making personal resolutions. Yet, attaining our goals can be challenging and a source of disappointment. This article examines how managers can help employees set goals and stick with them. In the workplace, goals are useful for providing focused feedback…

Consistent and robust employee communications are the key to the internal harmony of your organization. Performance reviews are an ideal time to clear the air, clarifying company goals, and getting everyone on the same page. It hinges on trustworthiness and honest feedback through a structured performance review conversation. The fundamental…

The world of Human Resources is filled with caring people who want to do the best for their teams. Still, the overwhelming range of responsibilities -- no other profession seems to have so many generalists required to be specialists in everything they encounter! -- means that HR leaders are often…

Businesses that provide an excellent customer experience (CX) have better sales and brand loyalty. However, how do businesses know the state of their CX? Often, companies rely on opinions and guesswork to identify customer pain points. This subjective data can be misleading, outdated, or anecdotal. The lack of hard data…

Solid Rules in Fluid Workspaces: Boosting Productivity while Working Remotely

The GIFt of Building Culture Through Communication

Building Culture Through New Year’s Resolutions

Go Green: Transforming the WFH Experience

Top Tips for Addressing Challenges in a Year-End Staff Review

Creativity Under Lockdown: Three Takeaways from “Library Takeout”

How Managers Can Help Employees Set Goals

10 Ways to Enhance Your Employee Performance Reviews

3 Critical Mistakes Companies Make with Employee Experience Software

How to Conduct a CX Audit to Improve Service Quality