employee experience Archives

Results for : employee experience

Employee experience is a critical conversation in offices and "offices" around the world, both in these times of social isolation and in general employee engagement efforts. We're always interested in finding out what keeps our colleagues and clients connected, both to their work and to their personal strengths and values.…

“Empathy is being concerned about the human being, not just their output.” - Simon Sinek From the mid-1970s, economic philosophy in the west changed. Business became largely focused around one goal: maximizing profit. Massive economic growth followed, millionaires were made, and the modern workforce was created — the most depressed,…

They say the customer is always right—but it sure doesn’t always feel that way, does it? That’s why today, many companies are doubling down on this old adage and investing in customer experience (CX) initiatives. In fact, Gartner reports that nearly 75% of organizations surveyed are spending more money on technologies that…

Employee experience has come to be viewed as a strategic area for companies to drive value. While its importance is widely recognized, a disconnect between aspiration and actuality can remain. This is particularly problematic when employees expect interactions with the business on par with the customer experience (CX) they are…

Tests are not usually described as “fun” or something you’re “looking forward to.” Whether you’re looking to join a new company or you’ve been around for a while, you will most likely encounter a test or two along the way. You'll often encounter workplace assessments when the organization is gauging…

Creating a workspace that is inspiring, engaging, and productive remains a critical challenge for businesses across the world – and a strategic priority. Owing to the disruption of normal routines, enterprises spanning the globe have realized the importance of realigning employee experience with organizational vision, increasing engagement to steer growth.…

You’re not about to put a smiley face sticker or stamp a star on an employee’s report. At least, we hope not. Still, we understand that it can be hard to find the right way to show employees your appreciation for a job well done. While it's usually worth the…

To use the movie trailer phrase, "In a world where..." context is critical. Emotional intelligence leadership strives to balance the outside world demands and anxieties with their employees’ desire to grow personally and professionally. Yet the leader needs to keep the emotional intelligence (EQ) attributes in balance with other business…

What is employee feedback? Employee retention is a foundation stone of a healthy ROI. Hiring, developing, and holding on to productive employees is the poster-child scenario for profitable businesses. Indeed, the employee experience (EX) and the employee journey (EJ), from interviewing for the job to exiting, are crucial influences on…

Since I’ve been working from home, I’ve had the pleasure of working alongside two furry coworkers – my dog, Klara, and my cat, Chester. They’re undoubtedly one of my favorite parts of working from home. Just being in the same room as them brightens my day. Don’t get me wrong…

Unblock Creativity: Wear Your Art on Your Sleeve

What ‘Having Empathy’ Looks Like for the Companies Doing it Right

Top Customer Experience Marketing Trends Today

CX Expectations and How They Impact Employee Experience

How to Alleviate Assessment Stress in the Workplace

A Work Culture that Works: The Diversity Advantage

Do a Good Job Leveraging Praise in Employee Engagement

Effective Emotional Intelligence Leadership: 6 Things to Watch Out For

Employee Feedback: Examples to Boost Company Culture and ROI

Strange Days: The Benefits of Pets as Coworkers