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Diverse Teams Successful teams are made up of all types of people these days.   Diversity: a mix of introverts and extroverts, different economic and ethnic backgrounds, both the visionaries and the doers. It is this blending that makes up the best teams.   And yet, with such diversity there…

Employee engagement is one of the biggest indicators of an organization's potential success, and employment engagement strategies and programs are perhaps the smartest investment you can make. Learn more about how to launch your first -- or next! -- employee engagement survey to understand engagement overall, as well as across…

How diverse is America really? The USA in the 21st century is a cultural hodgepodge that comes with numerous languages thrown into the mix. Contrary to common belief, English, the national language, is not always the first preference. How often have you passed people on the streets or bumped them…

How can you equate the current supply and demand market with the shut-down environment in today’s COVID-19 pandemic? Foremost, most businesses don’t stop; they pivot. Progressive companies take advantage of a work-from-home model that is boosting customer services while reassuring their customers that "business" is happening, albeit in a novel…

eNPS stands for Employee Net Promoter Score, a methodology that has built a reputation for measuring employees' enthusiasm for their place of work. It comes down to calculating the extent of a respondents' willingness to talk about their employee experience (i.e., EX) in a positive light. It's a fact that…

Training and employee quizzes in the digital era These days the employee experience (EX) receives a great deal of attention. Companies spend billions of dollars on training staff, which is why there's so much fuss around organization quizzes amongst other learning considerations. We've come a long way since the industrial…

Not everything is about business. One contributor reflects on the humanity and humility required of us all to communicate and cooperate during the current crisis.   Staying Centered in Unbalanced Times I'm going to try to keep this brief. In times of stress, I tend toward extremes in my work,…

"How to Succeed in Business Without Even Trying" may make a great musical, but in real life, most successful ventures require a bit of effort.   Employee Performance management is a macro concept, embracing broad company objectives. It's the opposite of divisional thinking that may or may not help the…

As we continue through this ongoing pandemic era, it can be harder and harder to motivate ourselves to just regularly get up and stay active. Personal health through exercise is still as important as discussions on ways to keep COVID-19 at bay. More and more countries and states are dealing…

How satisfied are your employees? The answer might matter more than you think. The satisfaction of your employees is of paramount importance. It determines their level of commitment and by association also their productivity. Employee satisfaction is a measure of their contentment and satisfaction in their roles and at the…

3 Tips On How to Communicate With Your Team While Working From Home

How to launch an employee engagement survey

Optimizing employee experience: How does language figure into the picture?

How WFH Will Boost Your CX

What is eNPS, and is it all that important?

Organization Quizzes = Employee Engagement and Employee Job Satisfaction

Crisis Communication: Grace Under Pressure

How to Succeed in Employee Performance Management with Best Practices (& Trying!)

Strange Days: Staying Active During COVID-19

Stop the Churn: Employee Satisfaction and Retention Rates