Results for : Feedback Survey

Communication Matters: Building Buzz

Sometimes, increasing the response rate of a survey comes down to communication, communication, communication. Communication allows you to explain the importance of the survey and how the results of the survey will impact the life of the participants. Communication gives you an opportunity to initiate conversations and create a buzz…

Yes, We Hear(t) You

A few months ago, SoGoSurvey sent you a survey, requesting your feedback on our features. The survey received an overwhelming response! We made a note of all the things you loved about SoGoSurvey and all the things you, well, let’s put it this way, loved less. On the basis of…

Why Online Surveys are More Important than Ever

Since the internet boom of the late 1990s, sociologists and other researchers have been concerned about its effect on society. Even back in 2005, while hailing unprecedented access to information, many researchers were talking about society fragmenting into small, cloistered units with little in common. Looking back, this apprehension seems…

Online Surveys and the Alabama Effect: Never Ask What You Already Know

Recently, my friend Bill purchased a new computer over the internet. To his delight, three days later, it is waiting for him when he got home. After he set up his computer, there was an survey from the company waiting in his email.   Unfortunately, the survey began by asking…

Sending out Surveys: It’s All About Timing? Get the Timing Right!

Just like humor, successful surveys rely on impeccable timing. Identifying a sweet spot in a busy work week is a difficult task. Since no two people have the same kind of work week, finding the ideal time to send out your surveys is essential in ensuring a high participation rate.…

360 Degree Feedback Surveys

360 Degree Feedback Surveys are a powerful tool for employees to receive anonymous performance feedback from managers, peers and direct reports, focusing on both strengths and weaknesses. Employees may also complete a self-evaluation with this type of survey. It is difficult, however, to properly structure a 360 feedback process that…

How well do you really know your customers?

Do you know their likes, dislikes, needs, fears, wants and challenges? Truly understanding your customers — by asking what they want — is the key to business success. The advent of digital marketing and real-time social media has made it easier than ever to engage with customers one-on-one in order…

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