When we help our small business owners with customer feedback, support mode is on full throttle. We know what small-biz owners are up against because we’re dependent on customer feedback,…
Knowledge and strategic planning were once the most important elements of any business or enterprise. However, according to a recent IBM Global CEO study, “creativity” is now the future of…
Before we can find new customers and increase sales, we need to understand exactly who our customers are, what value proposition we plan to offer and what our competition is…
Market research provides entrepreneurs and managers with valuable insights into the desires, preferences and trade patterns of their clients and potential customers. In most cases, however, companies with limited market research…