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Tag Archive for Patient Satisfaction Survey

A New Era for Patient Surveys

THE DOCTOR (1991), a film starring William Hurt, tells the story of an arrogant surgeon. Although impeccable with his surgical technique, he could care less about what his patients go through. When his perfect world is shattered by a diagnosis of throat cancer, the doctor himself becomes the frightened patient, and he is blown away¬†by the unsympathetic patient experience. It…