Results for : SoGoSurvey

Embracing 2022 with Excitement: An Interview with Co-Founder and CEO Hamid Farooqui

As 2022 kicks off, we sat down with SoGoSurvey co-founder and CEO Hamid Farooqui to reflect on the past and share what he’s looking forward to in the new year. “The beginning of the year is the perfect time to reflect on our vision, our strategy, and our opportunities to…

Score More: Percent Favorable

With Weighted Score and Net Intent covered in our previous blogs, we’re rounding out the Score More series with Percent Favorable. Percent Favorable gives you the percent of positive responses that you receive. It’s similar to Net Intent – except it doesn’t subtract the negative responses from the positive responses.…

FAQ: Offline Survey Participation

With new releases come new features, and with new features comes having to learn how to use them. Offline participation is one of those that can be a little hard to wrap your head around. Let’s go over some frequently asked questions and use cases so you can figure out…

SoGoSurvey 23.0verview: New Release Notes

SoGoSurvey 23.0 is here! This release brings a lot of new exciting updates to our platform, and we’re excited to be sharing all of the new features with you.  We think you're going to like what you see in SoGoSurvey 23.0... Let's Show You Around Learning about the platform from…

Crash Course: Key Driver Analysis

You’ve heard it countless times, but I’ll say it louder for the people in the back: Customer experience should be a priority.    Think it's not worth the investment? One dollar invested in CX is expected to receive a $3 return on investment. That alone should be enough for you to take a second look…

5 Tips for a Successful Employee Pulse Survey

We've covered the basics of employee pulse surveys and tackled some frequently asked questions, and now it's time for you to get started! Remember, pulse surveys provide a regular platform for employees to voice their opinions. They help decision-makers quickly identify the perceptions and sentiments of their employees and to…

FAQ: Employee Pulse Surveys

As a follow-up to our intro on Employee Pulse Surveys earlier this week, we continue the conversation with a few frequently asked questions:   1: Are you telling us to say goodbye to traditional annual employee surveys?   Not exactly. Annual surveys offer a good opportunity to collect feedback on…

Employee Pulse Surveys: A Healthy Check-In

Employee Pulse Surveys have been trending across the globe recently as many small, medium and large enterprises change their outlook on managing their human resources. In an effort to improve human capital, these organizations are now prioritizing the focus on ‘human’ rather than ‘capital’.   But what exactly is an…

Let’s Get Practical: A Hands-On Education Integration

While the end of the school year can be a tricky time to keep students engaged, teacher Charles Coleman developed a fun and productive project to drive learning. A combination of technology and personal choice led to high student engagement even as the school year came to an end.   Education…

Employee Engagement Can Make or Break Customer Experience

Great weather means it’s prime time for travel, but is the travel industry showing hospitality to its customers and its employees?   On a recent trip, I decided to economize by staying at a budget-friendly hotel. I had no illusions about how it would compare to premium hotels I’d stayed…

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