Results for : SoGoSurvey

Customer Feedback: How Listening Builds Business

Our team members have plenty to share! Check out this story of the value of customer feedback. Customer feedback is a critical driver of successful businesses. How companies deal with -- or don’t deal with -- customer feedback can be a strong indicator of their future success. In the best…

Managing Expectations or Managing Without?

Managing expectations is always a great idea, but it’s not always simple. Consider the hiring process: Do you really know when you’ll be making a decision? Consider the calls you make to service providers: Any idea how long you'll actually be on hold? Shipping companies have this down to a…

More, Please: The Integration Conversation

In the past, people just accepted tools and apps as they were, but today, there's a huge push to make everything work together -- with an easy set-up and a seamless result. What are the benefits of integration, and why is it important to take integration into consideration when you’re…

SoGoSurvey Release 12.0: Fresh, Smart, Productive

In honor of the new year, in service to our users, and just because we like making things better, fresh updates are rolling out next week in our new SoGoSurvey release. Want a guided tour? Pick a time and we’ll walk you through it. SoGoSurvey 12.0h My! Want to explore for…

5 Key Questions for Your External Communication Audit

Once you’ve got your own house in order, it’s time to turn from the internal to the external communication audit. Whether you’re connecting with clients, prospects, partners, vendors, or any other community members, your organization is best served with a strong strategic communication plan. Why run an external communication audit?…

5 Key Questions for Your Internal Communication Audit

If you’ve resolved to be a better communicator, you’re not alone. Whether it’s family or friends, colleagues or clients, communication is always a highly rated area for improvement. No surprises here: You can’t improve what you don’t understand! If you’re struggling with communication issues, start off the year with a…

Get Voice: What’s Wrong With Your Email Marketing, Holiday Cards, and Survey Invitations

For the past month, my inbox has been overflowing with the voices of marketers in festive holiday style. It’s nice to get real cards in my real mailbox from real people I really know, but most of this digital pile has gone straight to the trash. But don’t people love…

What Your Survey Design Choices Reveal About You

Ready for your first survey of 2019? There’s so much exciting information out there, so much valuable feedback -- and all those answers are just waiting for your questions! But how does your survey design start? Your answer might reveal more than you think! Make your pick: I start with…

Resolution, Reflection, Repeat

The new year is just around the corner, and we’ve just celebrated our birthday, which makes this a perfect time for reflections and resolutions. It’s been an exciting year, and we wouldn’t be celebrating without you! We’re expanding our offerings, connecting with new partners, and building our community. Reflection Measuring…

How To Improve Your Performance Reviews: Part II

Wrapping up 2018 and heading into 2019, it's the perfect time to reflect on employee performance reviews. In Part I, we started our review of the performance review, and now we're wrapping up our evaluation of evaluations! #4: Stop dictating goals This is the mothership. The kingpin of complaints against…

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