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Results for : strategy

Selling a CX Solution Starts with Delivering Exceptional CX: An Interview with Director of Sales Ian Crowley

As we continue meeting people behind the SoGoSurvey brand, our next conversation is with our Director of Sales, Ian Crowley, to learn more about the team that connects prospects with our platform. “Sales at SoGoSurvey isn’t like anywhere else, and that is what drives me,” Ian shared. “We get to…

Does Business Success Require Growth?

In recent years, growth is the granddaddy of all business buzzwords. If you’re not growing, you’re dying. If you’re not a millionaire, you’re broke. If you don’t employ a bazillion people, you’re basically a pumped up freelancer. Et cetera. Where has this come from? When did we start using the…

#CreditUnionGrowth

Some of our favorite clients are credit unions, and one of our favorite topics is growth, so it's no surprise that this week found us in Greenville, South Carolina, for a Strategic Growth Conference hosted by NAFCU (The National Association of Federally-Insured Credit Unions). Beautiful weather, great sessions, and awesome…

Do You (Really) Have a Customer Experience Strategy?

If the C-suite asked to see your customer experience strategy, what would you share? Do you have a cohesive game plan, or do you have a bunch of mismatched spreadsheets from various customer touch points? If this thought brings panic, don’t worry—not everyone really has a customer experience strategy. Econsultancy…

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