Results for : survey questions

5 Key Questions for Your Internal Communication Audit

If you’ve resolved to be a better communicator, you’re not alone. Whether it’s family or friends, colleagues or clients, communication is always a highly rated area for improvement. No surprises here: You can’t improve what you don’t understand! If you’re struggling with communication issues, start off the year with a…

Things people shouldn’t say.

“Your son’s hair is too long.” File that under “Things People Shouldn’t Say”. Yep, this happened to me last week. I was out enjoying a nice breakfast with my son when we found ourselves in a conversation with a guest at a nearby table. When you have a happy, social…

Think Outside (and Inside) the Box

We all know you need to ask the right questions, but are you using The Perfect Question Type? It’s not a mythical creature -- it really does exist. All you need is a little creative thinking (clearly!) and a good understanding of the options. (more…)

4 Branding Questions to Ask Before Launching Your Survey

Last week we gave you four reasons why you need better branding and examples of how you could incorporate those recommendations into your next survey. Customization and branding can go a long way - not just with how people perceive your brand but also with how they complete a survey…

Using a Matrix Grid in Your Surveys to Elicit Better Responses

One hallmark of outstanding customer service is the speed at which a business responds. If you have thought of SoGoSurvey purely as a data-gathering tool for trend analysis, it may not have occurred to you to use the software as a tool to improve the relationship with your customers. Most…

5 Survey Design Mistakes To Avoid

Are you ready to build your survey? Here are 5 survey mistakes to watch out for to help you craft a better survey: 1) Create a Long Questionnaire We have this tendency to ask all the questions possible when designing a survey. Why shouldn't we? We have this opportunity to…

Communication Matters: Building Buzz

Sometimes, increasing the response rate of a survey comes down to communication, communication, communication. Communication allows you to explain the importance of the survey and how the results of the survey will impact the life of the participants. Communication gives you an opportunity to initiate conversations and create a buzz…

Common Survey Design Mistakes: Double-Barreled Questions & Overlapping Answer Options

Pay close attention to the language of your surveys; both questions and answer options are critical. Sometimes, we inadvertently phrase questions in a way that confuses or misleads people into making answer choices that are incorrect. Avoid this common survey design mistake by a careful review.   Here's a quick…

5 Most Common Survey Question Types and When to Use Them

When it comes to choosing the right question format for your next survey, there are 5 basic types that most researchers choose from. In this post, I’m going to break them down to help you determine which is right for your survey question. Radio Button – Use when only one…

Analyzing Survey Questions

Broadly speaking, survey questions can be divided into two types: structured and unstructured. Structured formats help the participant respond more easily and help the researcher accumulate and summarize responses more efficiently. If the respondent writes down text, you've got an unstructured response format. These can vary from short comment boxes…