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Customer Experience
Travel and Hospitality
Leisure Travel Expectations for 2024
What did you do during the pandemic? Chances are, you didn't get out much. The fear of a deadly...
Gordon Polovin
November 27, 2023 | 6 MIN READ
Customer Experience
Travel and Hospitality
3 CX Trends Transforming the Hospitality Industry
The hospitality industry is anything but static. Indeed, the most successful restaurateurs, hot...
Gordon Polovin
February 23, 2024 | 9 MIN READ
Best Practices
Customer Experience
6 Ways to Elevate Travel and Hospitality CX
Travel can be a transformative experience, bringing people closer to their inner selves with ev...
Disha Sanghvi
June 27, 2023 | 6 MIN READ
Best Practices
Customer Experience
Rentals and Reviews: Boosting Guest Satisfaction
If you’re managing rental housing, you definitely understand how important feedback and revie...
Cherie Foo
November 22, 2022 | 8 MIN READ
Best Practices
Customer Experience
The Staying Power of Hospitality Reviews
Regardless of which industry you work in, reviews are good for business—that much is obvious....
Cherie Foo
November 15, 2022 | 7 MIN READ
Best Practices
Travel and Hospitality
6 Hotel Guest Experience Pillars You Must Nail
It’s 2022, and hotel guests are savvier than ever, which also makes them harder than ever to ...
Cherie Foo
November 1, 2022 | 7 MIN READ
About Sogolytics
Financial Services
Where Sogolytics is Going: Upcoming Events
For many, Labor Day weekend means the end of travel and summer adventures. For us, it's time to...
Sogolytics
August 9, 2023 | 3 MIN READ
Best Practices
Customer Experience
Travel and Hospitality
Listening to Traveler Feedback Today is Key to an Airline’s Success Tomorrow
It’s no secret that the aviation industry has been one of the sectors most impacted by the CO...
Natasha Safronova
July 21, 2022 | 4 MIN READ
Customer Experience
Market Research
Travel, Reinvented: Top Travel and Tourism Trends to Keep in Mind
For some countries, travel is opening up, and with it, new concerns around what the future of t...
Disha Sanghvi
September 4, 2021 | 5 MIN READ
Customer Experience
General
S’More CX: How to Improve Camp Experience
If you're a regular reader of our Sogolytics blog, you'll notice that we spend a lot of time fo...
Adam Spencer
July 16, 2021 | 4 MIN READ