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How familiar are you with cicadas? Depending on where you live, cicadas might be a mysterious news item, periodic passers-by, or occasional overwhelming swarms. In this neighborhood, Brood X is crawling out of the woodwork -- or at least, out of the woods -- at the end of their 17-year…

Whales can teach us a lot about culture. I was watching a documentary about different whale species on Disney+, which is what you do when trying to assess whether to keep a streaming subscription, and I witnessed something very human: culture. Behavior, Intent, & Culture Shane Gero, a scientist who…

As the pandemic turned lives upside down, we’re discovering Work From Home (WFH) has distinct advantages and disadvantages. There’s no commute (yay!), but sometimes we can’t find a reason to shower, not to mention the soul sapping social isolation if you don’t share space with a roommate or partner. One…

How much data do you need to make a decision? We've all asked this question -- and discussed it here, too -- but it's not the whole question we need to answer. Ask yourself this: How fresh is your data? Stale data leads to bad decisions -- it's as simple…

The pandemic’s impact on HR trends 2021 The COVD-19 pandemic altered our lives in significant ways, sending us into a new mindset called “social distancing” -- staying at home and avoiding crowds. This one event threw traditional HR trends to the curb. In its wake, employee onboarding and employee engagement…

What is more important when working remotely or virtually: written, verbal, or visual communication? The answer might depend on the kind of work you do or your personal preferences, but today’s remote workers realize one of the biggest challenges for effective communication is the lack of physical cues. Ever since…

Employee experience has come to be viewed as a strategic area for companies to drive value. While its importance is widely recognized, a disconnect between aspiration and actuality can remain. This is particularly problematic when employees expect interactions with the business on par with the customer experience (CX) they are…

Since I’ve been working from home, I’ve had the pleasure of working alongside two furry coworkers – my dog, Klara, and my cat, Chester. They’re undoubtedly one of my favorite parts of working from home. Just being in the same room as them brightens my day. Don’t get me wrong…

The global pandemic has tested the best of us. No matter where we work, or at what level, we’ve been asked to adapt to restrictions and changing regulations. This may have been easier at businesses with emotionally intelligent leaders at the helm. As we move forward with 2021, and aim…

Our understanding of emotional intelligence is 30 years old. The question now is, "What is the importance of emotional intelligence in leadership today?" This article examines how, at this current moment in time, emotional intelligence can have an added impact on successful leadership. What is Emotional Intelligence? Emotional Intelligence (EQ)…

Emergence: Cicadas, Masks, and Returning To

Behavior, Intent, & Remote Company Culture

Should Employers Invest in Home Office Expenses While Employees Work Remotely?

Data-Day Operations: How Fresh Answers Help You Keep Up

HR Trends in 2021 That Turned Management Thinking Upside Down

Making the Implicit Explicit: The Impact of Virtual Work on Communication Style

CX Expectations and How They Impact Employee Experience

Strange Days: The Benefits of Pets as Coworkers

Emotional Intelligence Can Be Learned

The Importance of Emotional Intelligence in Leadership Today