Drive Decisions Informed By In-depth Analytics

Collecting CX data is good practice. But to realize the full value of your investment, it’s even better to interpret and understand your information. SoGoCX places comprehensive analytical power under your fingertips, making it easier to set priorities and target your most promising opportunities.

Customer Experience Analysis

From discovering issues to taking action, SoGoCX identifies the customer experience priorities with the biggest impact.
Share Your Insights
  • Data Visualizations
  • Role-based Dashboards
  • CX Report Creation and Management
  • CX Report Distribution
Accelerate Analysis
  • Customer Segmentation and Filtering
  • Sentiment and Text Analytics
  • Customer Profiling
  • Statistical Analysis
Prioritize Actions
  • Trend Analysis
  • Key Driver Analysis
  • Customer Churn Prediction

Discover What Matters Most

Our Key Driver Analysis reporting makes sense of your data so you know where to take action. You’ll clearly understand the drivers and relationships revealed by your customers’ attitudes, needs, and behaviors.
Role-Based Dashboards
Storytelling With Trends
Proactively Tackle Churn
Understand Your Market More Deeply
Automatic Sentiment And Text Analytics
Fuel Marketing And Product Design
Actionable Customer Experience Analysis
Unlocked Customer Insights Analysis
Instantly Build And Share Reports
Statistical Customer Experience Analysis

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