- Getting Started!
- Getting Started with SoGoSurvey
- Why SoGoSurvey
- Tour
- Home
- Verify My Account
- Account Creation
- Introduction to Packages
- Design
- Introduction to Project Design
- Create a Project
- Question Types
- Re-use Questions and Answers
- Project Logic
- Advanced Design Options
- Page Action
- Project Tools
- Project Options
- Introduction to Project Options
- Project Details
- Add Languages
- Anonymous Project
- Display Options
- Survey Event Messages
- Save and Continue Later
- Thank You Message
- Use Chain Invitations to Share Surveys
- Reopen Submitted Responses
- URL Redirect: Static and Dynamic
- Printing Options
- Expiry Rules
- Switch Project Type
- Enhanced Participation
- Automatic Email Alerts
- Question Features
- Project Branding
- Project Customization
- Good to Know
- Distribute
- Introduction
- Publish Project
- Other Publishing Options
- Automated Distribution
- Email Templates
- Contact Lists
- Reminders
- Track Participation
- Customizing Participation
- Good to Know
- Participation
- Report
- Introduction to Reports
- Project Reports
- Project Reports Overview
- Engagement Report: Measure Engagement Scale
- Text Analysis: Measure Response Sentiment
- Bar Graph: Quick Data Overview
- Conditional: Subset of Data
- Frequency Table: Response Counts
- Advanced Frequency: Data Dive
- Verbatim: Open-Ended Text Analysis
- Response Table: Tabular Display of Responses
- Cross Tabulation: Multi-level Correlation
- Comparison: Compare Data Sets
- Statistical: Numeric Calculations
- Response Trend: Participation Over Time
- Response Rate: Participation By Group
- Attachment: Download Participant Files
- Segmentation Report: Divided Data
- Ballot Box Stuffing Report
- Charts and Graphs
- Omni All in One Report
- Individual Responses
- Save, Export, Share Reports
- Filter Manager
- Good to Know
- Data & Security
- Import Options
- Export Data
- GDPR
- Integrations and API
- Account Administration
- Account Settings
- Account Settings
- Update Personal Information
- Update Company Information
- Linked Account
- Review Account Usage
- Project Allocation
- Customize Survey Labels
- Outbound Email Settings
- Payment History
- Billing Information
- View Product Details
- Account Security
- Recent Account Activity
- GDPR Compliance
- Single Sign-On (SSO)
- Account Notifications
- Referral Program
- 2-Step Authentication
- Email Settings
- Project Branding
- Manage Sub-Users
- Good to Know
- Account Settings
- Billing
- Introduction
- Sign Up and Upgrade
- SoGoSurvey Plans
- SoGoSurvey Standard Support
- Sign Up for a Paid Account
- Upgrade a Paid Account
- Acceptable Payment Methods
- Upgrade a Basic/Trial Account
- Switch to Annual Billing
- Payment Receipts
- Change Billing Information
- Upgrade Using Purchase Order
- Referral Benefits Program
- Payment Methods Available
- Failed Payment
- Downgrade or Cancel Account
- Getting Started!
- CX Metrics
- CX Dashboard
- Customer Touchpoints
- Analyze your drivers
- Key Driver Analysis Report
- Good to know
- Getting Started!
- Assessment Question types
- Score and more
- Quiz participation
- Get Results
- Introduction to Poll
- Build your Poll
- Launch your Poll
- Analyze your Poll
- Build Project
- Project Style
- Launch Project
- Analyze Project
- Account Settings
- Good to Know
The SoGoSurvey platform offers a variety of options to keep your SoGosurvey account safe and secure. SoGoSurvey takes pride in ensuring that all your data is secure. Account security options are accessible only to admin account users.
Want to level up your account security? Here’s how:
Admin Account
These options will be applied to the entire account.
- Expire password after 90 days.
- Do not allow account password to repeat user’s three most recently used passwords.
- Protect account with 2-Step Authentication
- Restrict login based on IP address.
When this option is enabled, passwords will automatically expire every 90 days. You will be prompted to reset your password the next time you log in.
When this option is enabled, a new password must be different from the three previous passwords you have used.
When this option is enabled, login will require two steps. First, sign in with account password. Second, enter a verification code emailed to the address associated with your account.
Learn more about 2-Step Authentication.
When this option is on, only the IP Addresses listed will be allowed to log in into your account. Sub-users’ IP addresses are added by default.
If you are unable to log in due to a change of IP address, contact support.
