Since time is precious and every answer is important, Auto Save is a very valuable feature. This feature automatically saves a participant’s response if he or she is idle on a page for more than five minutes and then abandons the survey. A loader will appear on the screen after five minutes of inactivity to indicate that the partial response has been saved.

By default, Auto Save is enabled for a Premium account. It is a useful feature when you plan to deploy a survey that may take participants some time to complete. This feature ensures that data from the previously answered questions is not lost due to a session timeout.

Once the loader appears, you can view a participant’s responses in the account within 24 hours. Under Track Survey, responses for those participants who view the auto-save loader and then abandon the survey are marked as Incomplete. Responses for those participants who opt to complete the survey after viewing the auto-save loader will be marked as Completed.

This feature is useful only for single-use link invitations and survey passwords, as it saves partial responses submitted by the participants with their associated email address or password. To review participation status, select the appropriate survey and review Track Survey under the Distribute tab.

Please email us at support1@sogosurvey.com or fill out this form and we will contact you shortly.

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