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Project Basics
  • Getting Started!
    • Assessment Question types
      • Score and more
        • Quiz participation
          • Get Results
          • Introduction to Poll
            • Build your Poll
              • Launch your Poll
                • Analyze your Poll
                  • Build Project
                    • Project Style
                      • Launch Project
                        • Analyze Project
                          • Account Settings
                            • Good to Know

                              Compatible Platforms

                              All surveys built in your SoGoSurvey account have been optimized for display and participation on devices including desktops, laptops, tablets, and mobile devices. While designing your survey, you may also customize the appearance of your survey across different platforms, including mobile, by choosing from a variety of templates. Guarantee a successful user experience by setting your preferred options, previewing, and testing to be sure surveys are easy to read and respond to.

                              Platforms and Browser Versions

                              Participants can access surveys and submit feedback through Windows, Macintosh, smartphones, and tablets. Supported versions for both participation and administration are shown below.

                              Browser Support Information
                              Survey Participation
                              Internet Explorer
                              Internet Explorer
                              v11.0 and above

                              Download Latest

                              Firefox
                              Firefox
                              v38.0 and above

                              Download Latest

                              Google Chrome
                              Google Chrome
                              v40.0 and above

                              Download Latest

                              Microsoft Edge
                              Microsoft Edge
                              v20.0 and above

                              Download Latest

                              Safari
                              Safari
                              v5.0 and above

                              Download Latest

                              Survey Creation and Administration
                              Internet Explorer
                              Internet Explorer
                              v11.0 and above

                              Download Latest

                              Firefox
                              Firefox
                              v38.0 and above

                              Download Latest

                              Google Chrome
                              Google Chrome
                              v40.0 and above

                              Download Latest

                              Microsoft Edge
                              Microsoft Edge
                              v20.0 and above

                              Download Latest

                              Safari
                              Safari
                              v5.0 and above

                              Download Latest

                              Survey Participation
                              Firefox
                              Firefox
                              v38.0 and above

                              Download Latest

                              Google Chrome
                              Google Chrome
                              v40.0 and above

                              Download Latest

                              Safari
                              Safari
                              v5.0 and above

                              Download Latest

                              Survey Creation and Administration
                              Firefox
                              Firefox
                              v38.0 and above

                              Download Latest

                              Google Chrome
                              Google Chrome
                              v40.0 and above

                              Download Latest

                              Safari
                              Safari
                              v5.0 and above

                              Download Latest

                              Survey Participation
                              iPad
                              Safari
                              Safari
                              v7.0 and above
                              Chrome
                              Chrome
                              v40.0 and above
                              iPhone
                              Safari
                              Safari
                              v7.0 and above
                              Chrome
                              Chrome
                              v40.0 and above
                              Android
                              Android Browser
                              Android Browser
                              OS 2.2 and above
                              Chrome
                              Chrome
                              v40.0 and above
                              Survey Creation and Administration
                              iPad
                              Safari
                              Safari
                              v7.0 and above

                              Participation Prerequisites

                              1. Participants must have an internet connection while participating in a survey.
                              2. Participants must enable or allow cookies from www.sogosurvey.com to be able to participate in the survey.
                              3. To prevent Ballot Box Stuffing, send single-use link invitations. To set limits on a multi-use link, apply Restriction Settings.
                              4. Participants must use the ‘Next/Back’ buttons in the footer to navigate within the survey.
                              5. Participants should not refresh survey pages while participating.
                              6. You can include a note at the beginning of the survey or in the Header/Footer sections to advise participants not to refresh or use the browser’s Next/Back buttons while participating.
                              7. Whenever no action has been performed on a survey page for more than 45 minutes, a timeout warning message is displayed. Participants may click the ‘OK’ button on the warning message and the session will refresh for another 45 minutes.
                              8. If there is no action performed for more than 60 minutes, a timeout message will be displayed. Participants will be required to close the current tab/window and access the survey link again to complete the survey.
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