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Project Basics
- Getting Started!
- Getting Started with SoGoSurvey
- Why SoGoSurvey
- Tour
- Home
- Verify My Account
- Account Creation
- Introduction to Packages
- Design
- Introduction to Project Design
- Create a Project
- Question Types
- Question Types
- Add a Question
- Edit a Question
- Introduction to Simple Question Types
- Descriptive Text
- Text Box
- Radio Button (Single-Select)
- Check Box (Multi-Select)
- Drop Down
- Demographic
- Rating Scale
- Symbol Rating Scale
- Like/Dislike
- Ranking
- Date
- Image Choice
- Net Promoter Score (NPS)
- Introduction to Grid Questions
- Multiple Text Box
- Multiple Drop Down
- Radio Grid
- Check Box Grid
- Rating Radio Grid
- Rating Drop Down Grid
- Rating Scale Grid
- Matrix Grid
- Advanced Questions and Elements
- Numeric Allocation
- Attachment
- Drill Down
- Horizontal Radio Button
- Rating Radio Button
- Rating Drop Down
- List Box
- Captcha
- Page Break
- Mobile Friendly Questions
- Re-use Questions and Answers
- Project Logic
- Advanced Design Options
- Page Action
- Project Tools
- Project Options
- Introduction to Project Options
- Project Details
- Add Languages
- Anonymous Project
- Display Options
- Event Messages
- Save and Continue Later
- Thank You Message
- Use Chain Invitations to Share Surveys
- Reopen Submitted Responses
- URL Redirect: Static and Dynamic
- Print Options
- Expiry Rules
- Switch Project Type
- Enhanced Participation
- Automatic Email Alerts
- Question Features
- Project Branding
- Project Customization
- Good to Know
- Distribute
- Introduction
- Publish Project
- Other Publishing Options
- Automated Distribution
- Email Templates
- Contact Lists
- Reminders
- Track Participation
- Customizing Participation
- Good to Know
- Participation
- Report
- Introduction to Reports
- Run a Report
- Omni All in One Report
- Text Analysis
- Frequency Reports
- Cross Tabulation
- Individual Responses
- Raw Data
- Special Reports
- Legacy Reports
- Charts and Graphs
- Save, Export, Share Reports
- Filter Manager
- Good to Know
- Data & Security
- Import Options
- Export Data
- GDPR
- HIPAA
- Integrations and API
- Account Administration
- Account Settings
- Account Settings
- Update Personal Information
- Update Company Information
- Linked Account
- Review Account Usage
- Project Allocation
- Customize Survey Labels
- Outbound Email Settings
- Payment History
- Billing Information
- View Product Details
- Account Security
- Recent Account Activity
- Compliance
- Single Sign-On (SSO)
- Account Notifications
- Referral Program
- 2-Step Authentication
- Email Settings
- Project Branding
- Manage Sub-Users
- Good to Know
- Account Settings
- Billing
- Introduction
- Sign Up and Upgrade
- SoGoSurvey Plans
- SoGoSurvey Standard Support
- Sign Up for a Paid Account
- Upgrade a Paid Account
- Acceptable Payment Methods
- Upgrade a Basic/Trial Account
- Switch to Annual Billing
- Payment Receipts
- Change Billing Information
- Upgrade Using Purchase Order
- Referral Benefits Program
- Payment Methods Available
- Failed Payment
- Downgrade or Cancel Account
- Getting Started!
- Building CX Surveys
- CX Metrics
- CX Dashboard
- CX Dashboard Settings
- Analyze your drivers
- Good to know
- Getting Started!
- Assessment Question types
- Score and more
- Quiz participation
- Get Results
- Introduction to Poll
- Build your Poll
- Launch your Poll
- Analyze your Poll
- Build Project
- Project Style
- Launch Project
- Analyze Project
- Account Settings
- Good to Know
In accordance with our fair usage policy, SoGoSurvey sets limits in each package. Below, you’ll see the limits set for the most common features.
| Package Limits | Basic | Trial | Plus Yearly | Pro | Premium | ||||||
| Monthly | Yearly | Monthly | Yearly | ||||||||
| Questions per Survey | 500 | 998 | 998 | 998 | 998 | 998 | 998 | ||||
| Total Surveys | 15 | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | ||||
| Bearable Bounce Limit | 1% | 1% | 1% | 1% | 1% | 2% | 2% | ||||
| Folders | 30 | 30 | 3 | 30 | 30 | 40 | 40 | ||||
| QDL Rules/Page | Not offered | As per package | Not offered | 15 | 15 | 20 | 20 | ||||
| QDL Rules/Survey | Not offered | As per package | Not offered | 50 | 50 | 150 | 150 | ||||
| Multi-question Branching (Skip Logic) | Not offered | As per package | Not offered | 3 pages 10 rules/page | 3 pages 10 rules/page | 10 rules/page | 10 rules/page | ||||
| Contact Lists | 10 with 10K contacts each | As per package | 10 with 10K contacts each | 25 with 25K contacts each | 25 with 25K contacts each | 50 with 40K contacts each | 50 with 40K contacts each | ||||
| Test Invitations | 100/survey | 100/survey | 100/survey | 100/survey | 100/survey | 100/survey | 100/survey | ||||
| SMS Invitations | Not offered | Not offered | Not offered | Not offered | Not offered | 100/Month & 500 Annually | 100/Month & 500 Annually | ||||
| Filters | Not offered | As per package | Not offered | 50 conditions/filter | 50 conditions/filter | 50 conditions/filter | 50 conditions/filter | ||||
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