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Project Basics
- Getting Started!
- Why SoGoSurvey
- Getting Started with SoGoSurvey
- Tour
- Home
- Verify My Account
- Account Creation
- Introduction to Packages
- Design
- Introduction to Project Design
- Create a Project
- Question Types
- Question Types
- Add a Question
- Edit a Question
- Introduction to Simple Question Types
- Introduction to Grid Questions
- Descriptive Text
- Text Box
- Radio Button (Single-Select)
- Drop Down
- Check Box (Multi-Select)
- Demographic
- Rating Scale
- Symbol Rating Scale
- Like/Dislike
- Ranking
- Date
- Image Choice
- Net Promoter Score (NPS)
- Multiple Text Box
- Multiple Drop Down
- Radio Grid
- Check Box Grid
- Rating Radio Grid
- Rating Drop Down Grid
- Rating Scale Grid
- Matrix Grid
- Advanced Questions and Elements
- Horizontal Radio Button
- Drill Down
- Numeric Allocation
- Attachment
- Rating Drop Down
- Rating Radio Button
- List Box
- Signature
- Captcha
- Page Break
- Mobile Friendly Questions
- Re-use Questions and Answers
- Project Logic
- Advanced Design Options
- Page Action
- Project Tools
- Project Options
- Question Sequence
- Introduction to Project Options
- Project Details
- Add Languages
- Anonymous Project
- Display Options
- Event Messages
- Save and Continue Later
- Thank You Message
- Reopen Submitted Responses
- URL Redirect: Static and Dynamic
- Print Options
- Expiry Rules
- Switch Project Type
- Use Chain Invitations to Share Surveys
- Enhanced Participation
- Automatic Email Alerts
- Question Features
- Project Branding
- Project Customization
- Good to Know
- Distribute
- Introduction
- Publish Project
- Other Publishing Options
- Automated Distribution
- Email Templates
- Contact Lists
- Reminders
- Customizing Participation
- Good to Know
- Participation
- Track
- Report
- Introduction to Reports
- Run a Report
- Omni All in One Report
- Text Analysis
- Frequency Reports
- Cross Tabulation
- Individual Responses
- Raw Data
- Special Reports
- Legacy Reports
- Charts and Graphs
- Save, Export, Share Reports
- Filter Manager
- Good to Know
- Data & Security
- Import Options
- Export Data
- GDPR
- HIPAA
- Integrations and API
- Account Administration
- Account Settings
- Account Settings
- Update Personal Information
- Update Company Information
- Account Notifications
- Review Account Usage
- Customize Survey Labels
- Project Allocation
- Linked Account
- View Product Details
- Referral Program
- Payment History
- Billing Information
- 2-Step Authentication
- Account Security
- Recent Account Activity
- Single Sign-On (SSO)
- Outbound Email Settings
- Compliance
- Email Settings
- Project Branding
- Manage Sub-Users
- Good to Know
- Account Settings
- Billing
- Introduction
- Sign Up and Upgrade
- Acceptable Payment Methods
- Upgrade a Paid Account
- Payment Receipts
- Change Billing Information
- Upgrade Using Purchase Order
- Referral Benefits Program
- SoGoSurvey Plans
- Payment Methods Available
- Failed Payment
- Switch to Annual Billing
- Upgrade a Basic/Trial Account
- Sign Up for a Paid Account
- SoGoSurvey Standard Support
- Downgrade or Cancel Account
- Getting Started!
- Building CX Surveys
- CX Metrics
- CX Dashboard
- CX Dashboard Settings
- Analyze your drivers
- Good to know
- Getting Started
- Account Set-up
- Account Administration
- Introduction to Account Administration
- Managing Users
- User Groups
- Landing Pages
- Tab Editor
- Critical Alerts
- Enable Browser Based Notifications
- Customer Feedback Preferences
- Turn Emails into Dialogues
- Account Activity Log
- Define Dialogue Aging
- Create Tags
- Comparison Overview
- Raise a Dialogue with SoGoSurvey
- Whitelisting
- Inbox
- Dialogues
- News
- SoGoConnect Dashboard
- Campaigns
- Help
- Getting Started!
- Assessment Question types
- Score and more
- Quiz participation
- Get Results
- Introduction to Poll
- Build your Poll
- Launch your Poll
- Analyze your Poll
- Build Project
- Project Style
- Launch Project
- Analyze Project
- Account Settings
- Good to Know
In accordance with our fair usage policy, SoGoSurvey sets limits in each package. Below, you’ll see the limits set for the most common features. For details on response limits, click here.
| Package Limits | Basic | Trial | Plus Yearly | Pro | Premium | ||||||
| Monthly | Yearly | Monthly | Yearly | ||||||||
| Questions per Survey | 500 | 998 | 998 | 998 | 998 | 998 | 998 | ||||
| Total Surveys | 15 | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | ||||
| Bearable Bounce Limit | 1% | 1% | 1% | 1% | 1% | 2% | 2% | ||||
| Folders | 30 | 30 | 30 | 30 | 30 | 40 | 40 | ||||
| QDL Rules/Page | Not offered | As per package | Not offered | 15 | 15 | 20 | 20 | ||||
| QDL Rules/Survey | Not offered | As per package | Not offered | 50 | 50 | 150 | 150 | ||||
| Multi-question Branching (Skip Logic) | Not offered | As per package | Not offered | 3 pages 10 rules/page | 3 pages 10 rules/page | 10 rules/page | 10 rules/page | ||||
| Contact Lists | 10 with 10K contacts each | As per package | 10 with 10K contacts each | 25 with 25K contacts each | 25 with 25K contacts each | 50 with 40K contacts each | 50 with 40K contacts each | ||||
| Test Invitations | 100/survey | 100/survey | 100/survey | 100/survey | 100/survey | 100/survey | 100/survey | ||||
| SMS Invitations | Not offered | Not offered | Not offered | Not offered | Not offered | 100/Month & 500 Annually | 100/Month & 500 Annually | ||||
| Filters | Not offered | As per package | Not offered | 50 conditions/filter | 50 conditions/filter | 50 conditions/filter | 50 conditions/filter | ||||
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