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Project Basics
- Getting Started!
- Getting Started with SoGoSurvey
- Why SoGoSurvey
- Tour
- Home
- Verify My Account
- Account Creation
- Introduction to Packages
- Design
- Introduction to Project Design
- Create a Project
- Question Types
- Re-use Questions and Answers
- Project Logic
- Advanced Design Options
- Page Action
- Project Tools
- Project Options
- Introduction to Project Options
- Project Details
- Add Languages
- Anonymous Project
- Display Options
- Survey Event Messages
- Save and Continue Later
- Thank You Message
- Use Chain Invitations to Share Surveys
- Reopen Submitted Responses
- URL Redirect: Static and Dynamic
- Printing Options
- Expiry Rules
- Switch Project Type
- Enhanced Participation
- Automatic Email Alerts
- Question Features
- Project Branding
- Project Customization
- Good to Know
- Distribute
- Introduction
- Publish Project
- Other Publishing Options
- Automated Distribution
- Email Templates
- Contact Lists
- Reminders
- Track Participation
- Customizing Participation
- Good to Know
- Participation
- Report
- Introduction to Reports
- Project Reports
- Project Reports Overview
- Engagement Report: Measure Engagement Scale
- Text Analysis: Measure Response Sentiment
- Bar Graph: Quick Data Overview
- Conditional: Subset of Data
- Frequency Table: Response Counts
- Advanced Frequency: Data Dive
- Verbatim: Open-Ended Text Analysis
- Response Table: Tabular Display of Responses
- Cross Tabulation: Multi-level Correlation
- Comparison: Compare Data Sets
- Statistical: Numeric Calculations
- Response Trend: Participation Over Time
- Response Rate: Participation By Group
- Attachment: Download Participant Files
- Segmentation Report: Divided Data
- Ballot Box Stuffing Report
- Charts and Graphs
- Omni All in One Report
- Individual Responses
- Save, Export, Share Reports
- Filter Manager
- Good to Know
- Data & Security
- Import Options
- Export Data
- GDPR
- Integrations and API
- Account Administration
- Account Settings
- Account Settings
- Update Personal Information
- Update Company Information
- Linked Account
- Review Account Usage
- Project Allocation
- Customize Survey Labels
- Outbound Email Settings
- Payment History
- Billing Information
- View Product Details
- Account Security
- Recent Account Activity
- GDPR Compliance
- Single Sign-On (SSO)
- Account Notifications
- Referral Program
- 2-Step Authentication
- Email Settings
- Project Branding
- Manage Sub-Users
- Good to Know
- Account Settings
- Billing
- Introduction
- Sign Up and Upgrade
- for platform home page
- SoGoSurvey Plans
- SoGoSurvey Standard Support
- Sign Up for a Paid Account
- Upgrade a Paid Account
- Acceptable Payment Methods
- Upgrade a Basic/Trial Account
- Switch to Annual Billing
- Payment Receipts
- Change Billing Information
- Upgrade Using Purchase Order
- Referral Benefits Program
- Payment Methods Available
- Failed Payment
- Downgrade or Cancel Account
- Getting Started!
- CX Metrics
- CX Dashboard
- Customer Touchpoints
- Analyze your drivers
- Key Driver Analysis Report
- Good to know
- Getting Started!
- Assessment Question types
- Score and more
- Quiz participation
- Get Results
- Introduction to Poll
- Build your Poll
- Launch your Poll
- Analyze your Poll
- Build Project
- Project Style
- Launch Project
- Analyze Project
- Account Settings
- Good to Know
Welcome aboard!
No matter your research project, we’re here to help! Our comprehensive platform offers a wide variety of tools and features to ensure you make the most of your feedback collection and data analysis.
This User Guide is designed to support you every step of the way, with tutorials and videos to best practices and advice. Of course, a quick search is a great place to start. Whether you’re looking at project basics or the specifics of a certain project type, we’ve organized content to make it easy to find what you’re looking for.
For example…
- Want to review the fundamentals? Get started in Project Basics.
- Got a question about scoring quizzes? Click on Assessment.
- Need more details about customer experience metrics? Click on CX.
- Get quick answers to common questions in the FAQs.
- Watch and learn in our extensive Video Library.
Want more? Join a training session or contact our support team.
