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Hide Answer Options (Live Survey)

Introduction:

Once a survey has received responses, your editing options will change. Structural changes can not be made, and an answer option that has received responses may not be deleted. However, you may choose to hide the answer option from future participants.
For example, if one answer option might be invalid after a certain date, you may choose to hide it once it is no longer valid.

Follow the steps listed below to use this feature:

  1. Under Design, choose a survey with responses and click Edit.
  2. Hover over the answer option you wish to hide.
  3. Click on the ‘Hide’ icon.
  4. Within the platform, the answer option will be crossed out. This answer will not be visible online to future participants.
  5. If you choose to unhide the answer option, hover over the crossed-out answer options and click on the ‘Unhide’ icon. The answer option will be restored and visible to all the future participants.Unhide
  • Hide answer option feature is available only for Active surveys only with at least one complete/incomplete response.
  • You will be able to hide answer options for the following question types: Drop Down, Radio Button, Horizontal Radio Button, Ranking, Rating Radio Button, Rating Drop Down, Multiple Select Check Box, Multiple Select List Box, Numeric Allocation, Multiple Drop Down (only answers), Matrix Grid (All Grids: only answers), Demographics (only Drop Downs), Image Choice, Drill-Down.
  • Hiding an answer option will not affect any ongoing participation.
  • For an incomplete response: If the participant has already selected an answer option then the survey admin chooses to hide that answer option, the answer option will be still be visible to that participant.
  • All answer options for a question cannot be hidden from survey participants; at least one answer option should be visible.
  • If you choose to hide answer options on questions with answer constraints applied (Multi Select Check Box, Multi Select List Box, Ranking), the constraints will be reset.
  • If you hide an answer option which has been pre-populated for some participants:
    • For Pre- Read-only questions: The question will not be visible to the participants.
    • For Pre- Editable questions: The hidden answer will not be available to the participant.
    • For Pre- Hidden questions: The question will be marked as not answered in Reports.
  • While copying a survey or depositing a question with a hidden answer option, you will have an option to copy all answers for that question or leave out the hidden answer(s).
  • Once an answer option is hidden, it will not be displayed in any type of file generated through Survey Download or Print My Response.