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Project Basics
  • Getting Started!
    • Building CX Surveys
    • CX Metrics
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        • CX Dashboard Settings
          • Analyze your drivers
            • Good to know
              • Getting Started!
                • Assessment Question types
                  • Score and more
                    • Quiz participation
                      • Get Results
                      • Introduction to Poll
                        • Build your Poll
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                                • Project Style
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                                      • Account Settings
                                        • Good to Know

                                          Ranking

                                          Ranking question type asks participants to identify answer options in order of preference or importance. To arrange answers, simply drag and drop options into the desired order or choose your desired rank from the drop down.

                                          To add a question to your survey, drag and drop the question type from the panel on the left to the correct spot on the right.

                                           

                                          To improve data quality, you may also apply Ranking Answer constraints so that participants rank only limited answer options – such as choosing the top three from eight answer options.

                                          Within this question type, the following options are available:

                                          • Mandatory Response: Require participants to respond to a critical question.
                                          • Encouraged Response: Nudge participants who skip a question to reconsider by displaying a customized request message.
                                          • Question Hint: Add extra information that can help provide clarification for participants.
                                          • Rearrange Answers: Change the sequence of your answer options.
                                          • Data Population: Pre-fill the response during distribution or post-fill after participation.
                                          • Add Media: Add an accompanying image, video, or audio file.
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