Add Languages

With marketplaces expanding around the globe, there is an ever-increasing need to collect feedback from wider audiences. To get the most accurate results, you need to hear from the right participants, and that often means creating surveys in a variety of languages. Multilingual surveys can help you reach and research a broad, global network of customers, employees, vendors, partners, and prospects.

SoGoSurvey is a global platform, serving customers all around the world. Build a survey in our platform, and in just a few clicks, auto-translate and launch that one survey in many different languages.

Add Secondary Language(s)

Numerous languages are available in our default list of options. To create a multilingual survey using any of these languages, follow the steps below:

  1. Start a new survey from the Create button on Home or in the top right corner of any other page.
  2. Provide a title for your survey.
  3. Select the language from the list.
    1. Primary language is the survey’s main language of participation and once selected, it cannot be changed. You can choose from the following list of languages:
      • Bahasa
      • Cape Verdean
      • Czech
      • Dutch
      • English
      • Filipino
      • Finnish
      • French
      • German
      • Haitian Creole
      • Hmong
      • Italian
      • Maori
      • Portuguese (Brazil)
      • Portuguese (Portugal)
      • Slovencina
      • Spanish
      • Swedish
      • Turkish
    2. Toggle the switch to select a secondary language. Multiple secondary languages can be selected. Save the changes.
    3. Secondary languages are alternate languages of participants. When secondary languages are applied, participants will be asked to choose a language before entering the survey itself. You can choose from the following list of languages:
      • Arabic
      • Bahasa
      • Bosnian
      • Burmese
      • Cape Verdean
      • Chinese (Simplified)
      • Chinese (Traditional)
      • Czech
      • Dutch
      • English (UK)
      • Filipino
      • Finnish
      • French
      • German
      • Greek
      • Haitian Creole
      • Hebrew
      • Hindi
      • Hmong
      • Italian
      • Japanese
      • Korean
      • Malayalam
      • Maori
      • Nepalese
      • Norwegian
      • Persian
      • Polish
      • Portuguese (Brazil)
      • Portuguese (Portugal)
      • Russian
      • Serbian
      • Slovencina
      • Spanish
      • Swedish
      • Tamil
      • Thai
      • Turkish
      • Urdu
      • Vietnamese
  4. Click Start to begin building your survey
  5. Add all of your questions.
  6. From the Language dropdown in the top left-hand corner of the Designer canvas, choose your secondary language. If you didn’t add a secondary language when you started building your survey, click ‘Add a language’ to add it now.
  7. Select the questions that you would like to translate, and click Auto Translate.
  8. Once auto-translation is complete, the translated text will be displayed for your review. Edit as needed and click Save.
  9. Click Preview to review the participant experience, first selecting the language for review.

Participants will begin the survey with a language selection screen. The chosen language will be displayed on the top right-hand corner of the screen, on the first page of the survey.

Add More Languages

Looking for a language that does not appear within the platform? Request a new language, or add it yourself!

Here’s how:

  1. Click on your initials in the top right corner of your screen, then go to Account Settings.
  2. From the menu on the left, select Custom Labels and Text.
  3. Click the Add/Customize Language button at the top right, click on Request a new Language.
  4. ‘Request New Language’ is available for Enterprise+ users. Please contact support for more details.

  5. Enter your language name and any additional notes.
  6. Choose a default language. This language will serve as the base for all customization and any labels that may not be translated.
  7. Once your request is submitted, our support team will follow up with you within the next few days.

Please email us at support1@sogosurvey.com or fill out this form and we will contact you shortly.

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