Survey Passwords

When you’ll see participants in person, or if you only have mailing addresses, you can create Survey Passwords for offline distribution. You will be able to create a custom login page with a custom URL, along with Single- or Multi-use passwords. These passwords may be generated randomly, or uploaded from a List or File.

    Single-use Passwords


    Choose Single-use Passwords if your survey will be distributed to participants who should only be allowed to participate once. You may also use pre-population to pre-fill known data.

    Multi-use Passwords

    When you will provide a group of participants with a password offline, possibly through a flyer or poster, and you want to allow multiple responses through a single password, choose Multi-use Passwords.

Here’s how to create passwords:

  1. Select your survey, then click on the Publish icon.
  2. Choose Survey Passwords under Offline/SMS.
  3. Under Select Password type, choose your preferred password type.
    1. Single-use Passwords: These passwords will allow only one response each.
    2. Multi-use Passwords: These passwords will each allow multiple responses.
  4. Select the Source of Passwords based on your preferred method, then follow the steps below.
    • Random Passwords
      For quick system-generated passwords, select Generate Random Passwords.

      1. Enter the number of characters each Password should contain. A password should be 3-16 characters.
      2. Select the Password Format. Passwords can be Numeric, Alphabetic, Alpha-Numeric or Custom.
      3. Enter the Required Number of Passwords for your survey. You can create a maximum of 30,000 passwords at a time.
      4. Pre-Population is not available when Generate Random Passwords is selected.

    • Passwords From a File
      To send From a File, follow these steps:

      1. Select Upload Custom Passwords as your source.
      2. Upload a File in .txt, .csv, .xls or .xlsx format with maximum size of 10 MB. Remember that the first column of your file will be created as the custom passwords.
      3. If your file includes column headers, select Yes for My Data has header(s)?.
      4. Pre-Populate Survey: This option will be pre-selected if the pre-population is applied on one or more survey questions. Auto-map the survey questions with the file attributes in the later steps.
      5. Any Pre-Populated values associated with the single-use passwords will be displayed up to 2,000 characters

    • Passwords From a List
    • If you have already created a list in Contact Lists, you may select Use an existing Contact List as your source.

      1. Select Use an Existing Contact List as your source.
      2. Select the list from the dropdown menu.
      3. To ensure you have selected the correct list, you may click on the Preview icon to view your Passwords/Unique IDs from the selected List.
      4. Pre-Populate Survey: This option will be pre-selected if Pre-Population is applied on one or more survey questions. Auto-map the survey questions with the list attributes in the later steps.

      Any Pre-Populated values associated with the single-use passwords will be displayed up to 2,000 characters

  5. Click on Continue.
  6. If your survey includes Pre-Populated values, the Pre-Populate Survey step will auto-map the survey questions. Clicking Reset will reset all mapped values.
  7. Proceed to the next step (Customize URL and Page) by clicking Continue.
  8. You can customize the survey URL and login template.
  9. Please review the Pre-Populated fields and make any necessary changes by going back to the Pre-Populate the survey step. Click Preview Pre-Pop to display all pre-populated values associated with the unique IDs/email addresses.
  10. After the login template is selected, click Download Survey Access Passwords to download an Excel.
  11. Click Done to complete publishing.
  12. When you publish the same survey again with this same distribution method, a list of previously generated Survey URLs will be displayed. You will be able to customize the login page, download passwords, and Generate More Passwords for the same survey. You may also choose to create a new URL with new passwords for the same survey by clicking on Create New URL.

Please email us at support1@sogosurvey.com or fill out this form and we will contact you shortly.

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