List Cleaning

As updates are received in Track Survey, Contact Lists will automatically be updated. Since your Lists may include bounced addresses or contacts who have opted out from your surveys, you can clean your Lists to archive or delete those contacts.

Cleaning a List is recommended prior to launching a survey, especially if you are re-using a List.

  1. Under Contact List, click on List Cleaning.
  2. Choose to archive your contacts or remove them permanently.
  3. Select the status of contacts to be addressed.
  4. Click on Clean Now. All contacts with the selected status type(s) will be archived/removed from your List.