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Project Basics
- Getting Started!
- Getting Started with SoGoSurvey
- Why SoGoSurvey
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- Design
- Introduction to Project Design
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- Question Types
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- Page Action
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- Introduction to Project Options
- Project Details
- Add Languages
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- Thank You Message
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- Reopen Submitted Responses
- URL Redirect: Static and Dynamic
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- Enhanced Participation
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- Good to Know
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- Introduction
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- Participation
- Report
- Introduction to Reports
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- Omni All in One Report
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- Good to Know
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- Getting Started!
- CX Metrics
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- Analyze your drivers
- Key Driver Analysis Report
- Good to know
- Getting Started!
- Assessment Question types
- Score and more
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- Get Results
- Introduction to Poll
- Build your Poll
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- Project Style
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- Good to Know
In some cases, including rating type questions or assessment, it is possible that the percentage reported doesn’t add up to 100% or exceeds 100%. In either case, keep in mind the following:
Round Up
The percentage of responses may not always add up to 100%. With rounding you can adjust/control the position of the decimal point when customizing your charts or response data.
Multiple Answers
In the case of Multi Select questions, the number of responses may exceed the number of participants, which can cause the response percentage to exceed 100%. Clarify this in your report notes to avoid confusion.
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