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Project Basics
  • Getting Started!
    • CX Dashboard
      • CX Metrics
        • Analyze your drivers
        • Getting Started!
          • Assessment Question types
            • Score and more
              • Quiz participation
                • Get Results
                • Introduction to Poll
                  • Build your Poll
                    • Launch your Poll
                      • Analyze your Poll
                        • Build Project
                          • Project Style
                            • Launch Project
                              • Analyze Project
                                • Account Settings
                                  • Good to Know

                                    Question Tools

                                    Editing a Question

                                    No project is final at the first draft. You might have to change the content of your questionnaire at various stages before approving it for launch. To support you along the way, SoGoSurvey offers plenty of options for editing at each stage.

                                    Once you’ve created your survey, you may need to test it to see if all your requirements are met. While proofreading your survey, you may find some edits which need to be incorporated in a survey. To make a change to the text, you have two options:

                                    • Hover over the question. On the editing bar that appears, click Edit.
                                    • Hover over the question or answer to be edited, then click on the text itself to edit.

                                    Sometimes, you may need to make changes to the survey after you’ve launched it. While all editing options are available for a survey that hasn’t been published yet, fewer options are available in live, Active surveys.

                                    Copying a Question

                                    If you need to repeat the same question multiple times in your survey, the option to add once and copy later can save plenty time and effort.

                                    SoGoSurvey provides you exactly this feature. You can even copy the question and then tweak it slightly, whenever you need to ask similar questions with minor variations. Take a look at how the same question can be copied elsewhere in your survey as needed:

                                    1. Create a new survey or select a survey to edit.
                                    2. Navigate to the question you want to copy.
                                    3. Hover on the question text and click on Copy.
                                    4. Choose the location where the new question should be placed by scrolling down the dropdown menu of options.

                                    Deleting a Question

                                    As you build and revise your survey, and as your goals sometimes change, you might want to delete redundant or unimportant questions to focus attention on what really matters.

                                    The following steps illustrate how questions can be deleted in your survey:

                                    1. Create a new survey or select a survey to edit.
                                    2. Navigate to the question you want to delete.
                                    3. Hover on the question text and click on Delete.

                                    Moving a Question

                                    Keeping the best possible flow for participants is very important in keeping them engaged. If there is a need to reshuffle certain questions in your survey to support this flow, these updates can be made very easily.

                                    Follow these steps to move a question:

                                    1. Create a new survey or select a survey to edit.
                                    2. Navigate to the question you want to move.
                                    3. Hover on the question text and click on ‘More’, and then select Move and the desired location where the question should be moved.
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