Right to rectification

GDPR gives you the right to rectify or change all personal data a company holds about you. This means you can do this with your survey data. This article explains how to rectify, complete, or delete the data held in your SoGoSurvey account.
Here’s a list of the data you can fix or change in your account:

  • Name
  • Email address
  • Phone
  • Job title and Department
  • Company Information
  • Profile picture
  • Payment details
  • Billing address

This data can be found in your account settings page. Please refer to the help center on how to access your settings.

Modifying results
If you need to amend the results of a survey, you may submit a new response to your survey with the corrected information. Once complete, you can then delete the old response.
If you have sent your personal data through a survey as a participant, the creator of the survey is responsible for processing your data. You will have to contact the creator to exercise your data subject rights.
If you want to fix or change any other piece of data not included in this guide, or need more clarification, please contact us and our Support team we’ll be happy to help you!

Disclaimer: Please be aware that this information is not to be construed as legal advice or representative of our interpretation of privacy laws, but instead is intended to help our customers understand our approach to GDPR in practical terms. If you are in doubt as to your legal obligations or require advice on any of the areas covered, we urge you to seek independent legal counsel.

Please email us at support1@sogosurvey.com or fill out this form and we will contact you shortly.



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